Ace Hardware,

4751 East Sunrise Drive, Tucson, AZ 85718

"I can't say anything too negative. Hey . . These guys let me walk out of the store carrying bolt-cutters and a pick axe. I like it! Don't ask; Don't tell."

"I found everything I needed looked around for a while but a tape measure and a roll of blue tape. The cashier helped me use my card to pay for it because the tap on my card wasn't working properly. She was very nice"

"Been going there for 28 years. Seen general decline for last several years. Some staff still good. Brought item to be sharpened (dog hair clipper), the back part of it was lost. Stated I never dropped that part of. Which is impossible as they had made me disassemble the unit in front of them. I asked for the supervisor who also stated I never dropped it of (why did he then look in all the bins). Bought a new unit online myself. It was only $15, but it is the service that annoys me. I came bake later as I had forgotten something. The guy who 'helped me' moved away from me when I asked for where to find my item - very un-ace like. Next week I pick up something that was sharpened, supervisor ignores me at the counter for several minutes. Wrote a complained online. Got a bot reaction. Complained again, I was told the supervisor at the local store would contact me. It is 2 weeks later. It is clear they don't want my business. I have no problem but am sad I will take it elsewhere"

"Always well stocked and staffed by the most enthusiastic and knowledgeable staff on planet earth. I'd highly recommend this establishment. Things are pricey but your in and out in a flash, so what's your time worth?"

"Very nice store! Mike and John were really great! Thanks for the quality service! I like the Green egg."