IOU Sushi III

"Arrived and atmosphere was very unwelcoming from first glance. We waited around 35 minutes and inquired multiple times on the status of our food. Chairs moved around a lot, when we got up it lifted. They had a decent amount of staff and it wasn't overcrowded with people or busy, so I assume it should've been done in a reasonable amount of time. Our waitress didn't come up to notify us about the wait, or check up on us. She walked by numerous times and never came up to us after we ordered unless we asked. They were serving other people that came in after us, which just screams terrible service. Four people with not a lot of requested food shouldn't be that hard to serve. It takes zero effort to come up to your customers and apologize about a half hour wait. Staff didn't give a crap about us, they seemed very unenthusiastic. Usually, you want to treat your customers like people because you never know how they'll react. We are not coming back, nonetheless recommending it. Awful service."

"Best Japanese food in Tucson…by far. We’ve been coming here for years, and they never disappoint. While my wife throughly enjoys the sushi, I enjoy their cooked options. My favorite is the unagi (eel) hand roll. Owners Terry and Gerner are the sweetest people ever, and they rely heavily on their long time key employees Zack and Ryan. The four of them make us feel like family every time we visit."

"This spot has excellent sushi We enjoyed the all you can eat sushi. The Spicy Q and the tempura upside down shrimp sushi were our favorites. The service for food was slow, but it wasn't bad. Because there were decks of cards at each table, we played uno. And for the quality of the food, I think it was worth the wait. We really appreciated the waiter who made sure we got a dairy free roll. We will be coming back!"

"Update - we went in the evening, they took 40 minutes to bring our first roll. We ordered a couple. Then they didn't tell us they had a last call and the kitchen was closed, so we didn't get to order anymore because they took TOO LONG to bring the rolls. We were NOT happy about that. One of the very few places still doing AYCE! We paid just under $30 per person, and we shared 10 rolls... finished every single piece. It's decent quality. We will definitely return. We went on a Saturday at 3pm. It was fairly full most of the time we were there. The wait after our order of sushi was fairly long, but our waitress was GREAT! It took us 2 hours to complete our experience... I was happy with the variety of rolls available! Inside was clean and not run down like many other places we've been for sushi. Thank you for offering all you can eat!"

"My partner, his daughter and I went to IOU Sushi for dinner on Sunday. We all got the all you can eat menus. We enjoyed our sushi rolls and hand rolls. I just love the hand rolls as they're stuffed to the top. The last time I came here was maybe 2 months ago and I didn't not like the Sriracha sauce they put over all the rolls. I made sure they omitted the extra sauce as for me it took away from the taste of the rolls. This place has ample outside parking and was wheelchair accessible. The environment was clean and had a nice vibe. It's a family friendly eatery that we'll go back to. #Tonetta"