Panera Bread 125 North 44th Street, Phoenix, AZ 85034

"Always great food and coffee at any of their other locations. However, this store specifically is not practical like their other locations. They closed the lobby to the public. I accidentally walked in while they were cleaning and the closing female server was extremely rude and childish. She refused to give me my food after I walked in and then walked out at her request. She claims I became "aggressive" with her even though shes a in a locked facility with cameras and coworkers everywhere! She was probably PMSing like crazy, I could see it in her eyes and the tone of her voice. My main concern though is they told me to use the drive-thru to avoid that situation with that woman but instead used that as an opportunity to call the cops on me. I didnt break any laws so I was just trespassed. If you value your sanity, don't come here!"

"I love the food at panera, but this location is drive through and pickup only. The dining room is completely closed and there’s no clear indication of that on their Google page. I talked to the employee who said that I should have known, and then she sent away two guys outside who were just trying to eat and get out of the rain. I’m super disappointed in this location."

"The dining room is closed! It didn't occur to me to check this ahead of time. Ordered from my phone in the parking lot since we walked there. Out of bread bowls, but the app let me order one anyway. Gave us bread, but no discount for not getting what we paid for. And so goes customer service."