APA Total Car Care - Auto Repair in Queen Creek, AZ

"Title: Terrible Experience with APA Total Car Care - Do Not Recommend! Gilbert Rating: 1 out of 5 stars Review: My experience with APA Total Car Care has been nothing short of a nightmare. I would strongly advise against using their services due to unethical practices and poor quality of work. To start, it became apparent that APA Total Car Care engages in deceptive practices to keep customers coming back. After receiving routine maintenance, I noticed that my vehicle's ECU suddenly tripped a code, leading to further repairs supposedly required. This pattern suggests that they deliberately instigate issues to upsell unnecessary services, which is completely unacceptable. Furthermore, I entrusted APA Total Car Care with custom car work, emphasizing that time wasn't a concern as I prioritized quality. However, the outcome was a disaster. It took a staggering two years for the custom work to be completed, and when it was, it was not only subpar but shockingly poor in quality. Within less than 1000 miles, the car became unusable due to a lack of fuel reaching the motor, indicating a severe lack of skill and attention to detail on their part. Additionally, it's concerning that the shop foreman, responsible for managing the custom shop, drinks during the day (the smell of hard alcohol present at every meeting), raising doubts about the professionalism and integrity of the entire operation. In conclusion, my experience with APA Total Car Care has been a complete disappointment. Their unethical practices and poor quality of work make them unworthy of trust. I urge others to steer clear of this company to avoid being scammed and left with substandard results. Would You Recommend?: No Additional Comments: Before engaging in business with APA Total Car Care, I did my due diligence. I asked around in Facebook groups and read Google reviews. However, I submit that APA Total Car Care has found a service niche where most people don’t know what good service is or what it should be. It's imperative for potential customers to be cautious and seek reputable alternatives for their automotive needs."

"This shop did not good to me at all. -they built 2 engines, two different cars. -they took too long to built the engines. -no real Mechanics (this is from their own employees) -both cars been in and out to this shop several times with engine issues. -every time cars are back to this shop with problems, they just guess when troubleshooting, charged me for the troubleshoot/repair and NOTHING GET FIX. -too many lies. -one of my cars needed to be at another shop, because broke down on the road due to un-fixed issues from this shop. And now the warranty is voided per the Shop owner. -very disappointed and unsatisfied place. -now Im taking my cars to another shop and pay again to fix and repair everything that this Shop told me that were going to fix (warranty), but they always charged. -Some guy that work at this shop are amazing, but they have to follow Owners disappointed directions."

"I have been going to the same car repair facility for over 5 years faithfully. I recently felt something was wrong with my car and took it to my normal shop multiple times with them telling me each time nothing was wrong with it. I decided to schedule a second opinion with APA in queen creek and they got me in to be seen quickly and discovered the problem within 45 minutes. I will be forever thankful they were able to help diagnose the issue before it turned into a more severe problem."

"Hands down the best shop in the valley, they go above and beyond and treat your vehicle like their own. I have been getting the run around on a few different issues with my car from other shops, these guys diagnosed the issues I was having in no time at all and got me out the same day. I will never take my vehicles else where. Appreciate you all at APA!"

"I wrote a negative review last weekend. I was frustrated and thus made my decision emotionally rather than intellectually. My issue was an exceptionally hard one involving the fuel system on a C-5 Corvette. The staff at APA were always courteous and personable. Upon a second repair, the car was fixed at no additional charge. Would I go back? Would I recommend them? Yes! Earlier, I let my frustration get the best of me. I wanted to set the record straight."