Walmart Auto Care Centers

"AVOID THIS AUTO CENTER‼️‼️‼️ I had my van towed to this Walmart after we got a flat. The manager, Cesar wouldn’t allow the tow-truck driver to leave the keys without me (the owner) there. The tow-truck driver had never heard of this policy and the two men got into a cussing match and made a scene. I came in later, dropped off the keys, no problem. Hours later, I come to pick up my van and the manager, Cesar, scolds me about how the tow-truck driver was, “making a scene.” Excuse me? I wasn’t the one cussing Cesar out, yet I got scolded for the tow truck drivers actions. Funny enough, Cesar created a scene with me when I told him I wouldn’t be coming back to this Walmart. The staff seriously need a training seminar on soft skills and people skills."

"The price was competitive for a battery, but they didn't give me an estimated wait time and the wait was quite long. It was a nice enough day that I could've walked home (I live nearby) and done something with my time."

"I made the mistake of getting an oil change here. There are many other places who will do it in a fourth of the time it took them here. This store had a lack of staff, but also a lack of urgency in the staff there. Because of that, I imagine any service done here will take much too long, certainly longer than you expect. They were also very concerned with being, quote: "not responsible" for anything related to damages later on. Unfortunate how that was their priority instead of giving quality service."

"Good value, warranty offered and a whole bunch to see inside the store, regardless of the brand and longer waits it offers a fair experience for the price, the online appointment tool was fairly easy to use."

"I was the only car in the bay for an oil change. I was told it would be an hour to an hour and a half. Ok, no problem. My car then sits in the bay with the hood open for an hour and a half. I looked at the “progress” line, on the app, and it’s still at the very beginning. When I asked about it, they hadn’t even started service! I asked for my keys and left. No response from the service guy at all. Nothing! WTH?!"