Walmart Auto Care Centers

"I shopped around for a new battery at several places, the dealer, auto zone, Costco, and Walmart was over$100 cheaper for the same battery. They were very helpful as they had a long wait and I was able to remove and install my battery in about 15 minutes myself in the automotive parking lot. They let me use a tool I did not have as well. Cannot say enough about the cost saving and service I received."

"If I could I'd give it negative, they tightened my oil pan drain so tight that it has to be tapped out. Don't use impact machines on simple things. Now I have to pay to a real person to tap it and have it changed when it shouldn't cost much. Get real mechanics."

"Don't buy batteries here for your car. We had one last 2 years and the replacement barely lasted a year. They won't replace it under warranty because the 2nd battery goes off the first batteries warranty. So you buy their battery that they advertise as a 5 yr warranty, but they won't honor it through small print, and sell you batteries that don't last."

"Do not take you vehicle here to be serviced!!!! Went to have my oil change on 9-15-23. They open at 7am I was there by 730am. There were two cars in front of mine. I asked for an oil change and for my intake air filter to be changed. It took 2 1/2 hours to have my oil changed, and was told that they didn’t have the right rachet size to change my air filter. Then got a conflicting story that I had lines around my air filter they didn’t want to damage. This is an 03 vehicle that has had the air filter changed many times by other shops with no problems. I talk to the assistant manager over the auto department who didn’t really offer any kind of easement, just said it’s hard to find employees right now. I wish this was the end of my experience but it wasn’t. I get home and do stuff around the home for a few hours then run to get groceries and see my driveway now has fresh oil stains on it. Take the vehicle back on 9-16-23 and tell them I have fresh oil stains from them not securing the plug and they try to say it had already been leaking. Funny I never had lol stains in my driveway until they touched my car. I still got management to refund the cost of the oil change. And have the paper work showing they touched my car so if the issue continues I will just take it to another shop and have Walmart reimburse me for any cost there. Moral of the story don’t take you car here take it anywhere else even if it cost more because you will be saving time and a really big head ache."

"Service has gone downhill here. I used to get oil changes here all the time and in and out within an hour, now it takes hours just for my car to get seen. The employee on the phone always says some lie to get you into the automotive side like “oh we can get you right in” and 6 minutes later due to the drive down the attendant tells you something completely else like there are 4 tire appts in front of you so we can’t change your battery until almost closing time ( this was 9 am ). This has happened to me the last couple of times but the affordable and honest oil changes have kept me coming back. However, the morning last week the final straw that broke this girls back was I came in for a new tire since my old was blown out and waited 4 1/2 hours to replace a tire, arrived at 9 am on a Tuesday (not a Saturday) and it took almost 4 1/2 hours. I took my car to Queen Creek for the battery and other oil changes and am in and out every single time. I will never go back here to STV. Terrible and slow service."