Starbucks 2767 North Pinal Avenue, Casa Grande, AZ 85122

"Stuck in drive thru over 40 minutes. No sense of urgency. I guess I need to lower my expectations with the workforce of Casa Grande."

"Everyone is friendly , my drinks are always perfect and delicious. Clean place and lots of space to sit."

"love this place but this time I was a little confused about my order my brown sugar espresso looked a little too light not very much cold foam the other drink was a caramel ribbon crunch, but for some reason no label on the cup so how am I supposed to know what’s in there?!"

"I've worked at 7 Starbucks locations throughout California and Arizona and was lucky enough to help train the team for the Grand Opening of Florence Blvd location back in 2009. During my tenure with Starbucks, I developed a strong appreciation for excellent customer service when I see it. Unfortunately, that was not what I experienced on my first visit to this new location. The young lady (Jessica) was very rude after I waited 45 minutes in the drive thru, even when I tried to lighten her mood by cracking a joke. It was not at all what I expected of a brand new store, it was disheartening. When someone working in customer service would rather be anywhere but there, it shows. It completely ruins the customer's experience, which is the opposite of what we all expect when we visit Starbucks. Luckily, the location is close to my house so I gave it one more shot. This time I went inside. The cafe was surprisingly large for the location with plenty of parking, something that has always been a problem at the Florence Blvd store. The young man at the register (I didn't catch his name) was full of energy, friendly, and welcoming. If I decide to visit this location again, Starbucks has him to thank for it. I received excellent customer service and it lifted my hopes for the success of the store. My first visit honestly left me worried the team working there might all be like Jessica, and if I had received the same service during my second visit, despite being less than a mile from my house, I would not have gone back to this location. So thank you to the young man who took my order that day. I will be returning to this location soon, I will just make sure I have the time to go inside, not through the drive thru."

"Friendly service, beautiful Cafe inside that is quite large, plus a covered patio outside. My first visit just now. Both bathrooms were unlocked (a plus!) And the washing sinks were in the hallway outside the bathrooms. It wasn't busy including drive-thru because it's 230pm but service on delivery was a bit slow. My name wasn't called out when my order was placed in the counter (completed) like the other customers were That last part only matters if there is another person with your name (my name is common) or if you're touching other peoples' drinks to see if is yours. I like this Cafe and I will be back. It us 100 times nicer and larger than the cafe on Florence Blvd, especially the open easy parking. (Florence staff are more efficient by that parking is kamakazi.) Side Note: I prefer cafes for several reasons. The store kiosks seem to not give you your points on promos, plus seating and the environment are iffy in Safeway and Frys Marketplace in CG. Frys has an oldee guy that's in there for hours all day everyday, like a vagrant or someone living in their car or a mobile closeby without good a/c or something."