McDonald's 3501 West Van Buren Street, Phoenix, AZ 85009

"This is one of the worst McDonalds locations you can go to. Save your money and go somewhere else. They constantly mess up your order, they don't have a clue on what's going on and when THEY mess up they act like it's your fault. I had several items incorrect and my drinks were all halfway when I received. When I asked the worker to fill the smoothies to the brim (I paid for a large) he stated "that's how they come". If i had wanted to order a small then I would've. After waiting 25+ minutes for TWO drinks, they were made wrong and I asked if they could be remade and the worker stated it would be an additional 20 minutes. Workers wash hands and the inside is disgusting as well. This place needs to be looked into."

"Loved the atmosphere. Tiny place with great service, strong drinks and attentive waitstaff. Will definitely go back."

"This location was fine as far as food goes. I was very upset when I forgot my favorite hoodie there. When my husband went back to find it about an hour later, the employee behind the counter actually remembered it and said it was in the back. He went to go get it, but apparently another employee decided to take it because it could not be found."

"I love getting food from here all the time. They tend to get my order correctly. Except, they always forget the sauce. Like literally every single damn time. They remember the extra ingredients or not to add certain things. But always forget when I ask for sauce. Doesn't matter what time of day it is. They'll just forget about it."

"My daughter is a frequent client, she stops there every day because her little one kindergarten is close to there,. So she waits for the time to drop him off, she consumes at the place, so today wasn't the exception, we went there ordered at 9:28 am, and waited at the play place because of the kids, as you can see on the receipt we had a lil big large order, it was around 9:55 am.. still waiting for our order, and the janitor lady told us they were going to close the play area, I told her it wasn't fair that we have been waiting for our food, and the kids were playing, she said because they are going to have a meeting there, I told her we are customers you cannot kick us just like that, you should have closed it earlier and we had gone somewhere else, but we ordered and still waiting, so three other people came in the play space and told us SORRY THE PLAY IS CLOSED, and I told her "there are meeting rooms" or choose another place or wait for the last customer to go, she said we don't have one SORRY with a BIG SMILE you have to get out, so they kicked us out of the play space, how come EMPLOYEES ARE FIRST NO CUSTOMERS, they have that job because the customers no just because, they had a box with uniforms and some new hats, but they were just chilling inside. No really working, so a lady that I think was interviewing for hiring heard me saying that EMPLOYEES ARE FIRST NOT CUSTOMERS, She got up and asked me what was going on, I explained to her she said she was sorry, She saw my receipt and she was going to refund some of the money for the waiting, that was not the point, we are frequent customers, they have to respect us and all customers it is a win win we have a place to relax and the kids play and they have a job. If they needed that place for their meeting they should have closed it earlier so the last customer leave without problems. And not kicking out ppl. Please someone do something about it, they were acting like if they owned the place . Teach them some respect. Thanks."