Little Caesars Pizza 2434 East Baseline Road, Phoenix, AZ 85042

"Absolutely wouldn't recommend anyone coming here, The service is terrible they take hours LITERALLY HOURS to prepare your order. If you want your order on time make sure to order a week ahead and be ready to wait 10 hours for your food. The entire management needs to get fired immediately."

"I would share an experience but almost every time I go I can't get the Little Caesars pizza experience. This store always has some kind of issue going on. This time they were so backed up on orders one of the employees told me "it would be an hour before I got to your order because we're so backed up by 2 hours!" Now there were customers already waiting, about 6-8 with pending orders plus several customers outside in their cars. LC Corporate or franchise owner, get your staff some help. Obviously it seems to be a pretty busy store but the staff is either overwhelmed or not capable of doing the core basics of the job. The parking lot is full so it's not like the store doesn't get busy. This is our neighborhood Little Caesars and it would be nice if LC or the franchisee need to treat this store like it's a neighborhood pizza restaurant not a "hood" pizza joint!"

"Arrived at 8:01pm, me as well as other customers had to stand around waiting to even order because nobody was up front to take an order. Ordered at 8:18pm. Pizza was handed to me at 9:02pm. Seriously? A Hot N Ready took an hour to get? There was someone who had ordered their pizza at 7:45pm, Obviously upset she asked the guy at the register (who if I may add, was useless, made no attempt to assist his co-workers & had no sense of urgency or regard to peoples wait time) how much longer before her order would be ready & he told her it was just being put in the oven at 8:45pm, even though the app said it was ready for pick up at 8:20pm. That person got their order 2 minutes before me. The only good part I can add is a big thank you to the woman who handed me my order, she was kind and apologetic and clearly the only one running around trying to get orders out the door. If not for her, we would have never gotten our orders. This is not the first time I walk into this store and it is a complete mess. Do better Little Cesars! Update: 12/26/2023 I tried to give them a second chance but once again I am extremely disappointed. Placed an order at 7:14pm, with a promised time of 7:43pm, I walked in the store at 7:45pm only to be told it would be another 40 MINUTES!!!! I could hear him talking to someone in the back about them not seeing my order despite him saying it was due to the large amount of orders, so I had him cancel my order. I’m done with this location for sure. Attached receipt for proof."