The Cheesecake Factory

"The food tasted as beautiful as the building itself. Took home the dessert and can't wait to eat it. It was clean and very friendly staff."

"The restaurant was welcoming, after you walk through a bakery/ pick up area of sorts to get to the hostess area. If you're not familiar with the restaurant, you might walk in and stand there, as it was crowded with people milling about picking up to go orders. There were 4 people standing and talking at the hostess area today. The girl who brought us to our table immediately forgot what table after the lead person spoke because she was talking with somebody else and joking. Having one of them up front to welcome guests into the restaurant while directing them back, or even moving the hostess station up front might be a good thing. We were seated back around a corner, and had a baby crying very loudly behind us. That didn't bother us, as we love children, but there wasn't any atmosphere in the area we were. Our waitress was Amanda and she did a stellar job. Drinks were refreshed quickly, questions on the (huge) menu answered, and prompt service. She was the star! The food was good. We had avocado egg rolls, chicken Caesar salad, and fish tacos. The egg rolls and dip were good, crispy, and tasty. Chicken caesar salad was huge, needed a bit more dressing on it, and some salt/ seasoning on the chicken. It almost seemed to be boiled with grill marks stamped on it. The fish tacos were good, but the rice was white rice with seasoning that was poured over it and definitely not mixed in (see picture). There were white rice chunks throughout. The lemonade and Arnold Palmer beverages were refreshing and delicious. We finished off the meal by bringing cheesecake home with our leftovers. The Cheesecake Factory is a place that we might give a second chance, at another time."

"We've been wanting to try The Cheesecake Factory, and this place did not disappoint. Great customer service, the food and atmosphere were amazing. We started off with an appetizer, their Avocado Eggrolls. Our main meals were the Fish and Chips, Spaghetti and Meatballs and the Flatbread Cheese Pizza. The food was delicious and we ended our meal with a Coconut Cream Cheesecake for dessert. There were so many wonderful items on their menu, and it was difficult to select. My family absolutely loved it, and we'll go back to try some of their other food items on the menu. Go check them out and enjoy!"

"Don't forget to make a reservation!! This place gets very busy. The menu is extensive and overwhelming. I appreciate the skinny menu and all ki ds of options s from appetizer entress, cocktails, and dessert. I also like the nutrition information not being super hard to find. I made a 6pm reservation 10 minutes early and still waited almost 30 minutes for our party of 3 to be sat. It was a saturday night dinner rush. Our server was amazing and gave us space to just sit and talk to catch up on our mom's night out. Very attentive but not overbearing. All of the food items were delicious. The Asian chicken lettuce wrapped tacos were perfect. The stuffed mushrooms were good but not as good as I was expecting. The skinny lemon garlic shrimp was good but needed more shrimp and more sauce. My friends loved the meatballs and their cocktails. The jambalaya was way too spicy for them. The parking is a noght.are and not nearly enough or seating while you wait"

"On my most recent visit to the cheesecake factory I encountered a not so pleasant experience. I was part of a table of four and I ordered what seemed to be a pretty simple order of bacon, eggs, and pancakes. The rest of the table received more complex meals but got their food before I did. After waiting a while I received part of my order, see picture (a sad plate of bacon and eggs) but no pancakes. The server let me know there was a problem with pancakes and it would be a few more minutes. After waiting a few more minutes the Manager arrived with the pancakes he offered no introduction or apology for the lateness of the meal. Honestly the manager seemed a little upset but I do not know why? He was very short with us and the only way I found out he was the manager was from asking another employee. There was no apology from the manager or goodwill discount for the very late arriving food. Unfortunately I have had issues in the past with another cheesecake factory manager who did not have a very good attitude. It seems to be a problem with the management culture of the cheesecake factory. All is not lost with the cheesecake factory. The food is ok and the cheesecake is good. They do have very good employees like our server Mattie she did an excellent job taking care of our table and apologizing for the issues. If anyone from your organization would like to reach out to me for additional comments please feel free."