Papa Johns Pizza 4232 West Bell Road, Phoenix, AZ 85308

"This is the third time I’ve ordered delivery and they’ve gotten numerous things wrong. I ordered an extra garlic, dipping sauce. They only gave me one, when the pizza comes with one already. The first time I ordered they gave me a deep dish pizza when I asked for normal crust. The next time they forgot two of my toppings. And the time after that, they gave me a thin crust pizza when I asked for normal crust."

"Need a straw to drink my pizza, this pizza was SO GREASY! that the grease made the pizza super mushy. The only edible part was the stuffed crust. This is only my second time ever eating papa John's, in years, because my first experience wasn't pleasant either. But we got a buy on get one free on Uber eats, ASLO UBER EATS IS A JOKE AS WELL!. The pizza actually looked good upon a quick glance until i pulled a slice and the grease was dripping off the pizza. The cheese and pepperoni went with it. Leaving me only holding the mushy crust. The grease soaked through the bottom of the box, and then they give you more grease (garlic butter). I ate one slice, but the amount of grease grossed me out."

"Always order from here and their delivery people manage to find our apartment without issues each time. They used doordash this one time and the doordasher never made it (or maybe ate it), but the manager I called got a order sent out and it made it with one of their guys ASAP. Great service here, really appreciate how easily they handled the problem and that this is the only time I've ever had one out of the many orders I've made."

"Moving is stressful. Moving while hungry is just dangerous! The Papa John's website wasn't working so I had to call the store. They were pleasant and very fun to speak with. They found a solution and gave us all hope again. We were all starving and unbearably grumpy. The pizza showed up super fresh and hot AND I smiled as I read the lil note they left in the dessert box. Thank you for being amazing and turning this stressful day into a wonderful day by providing a lunch break filled with smiles. Whoever was working this store at 1045 on 6.15... give them all a raise! That little note was the cherry topping. THIS IS WHY I LOVE PAPA JOHNS OVER THE OTHERS!"