McDonald's,

7450 W Lower Buckeye Rd, Phoenix, AZ 85043, United States

"I placed an order on the app thinking it’ll be faster. First of all they hand me the drinks and the workers start talking about plans they have later that night for like 5 minutes. Then one of them asks if my order is ready and nobody seemed to know what the order was. They send me to the second window and I’m waiting there a good 30 minutes just watching every other car get their order. So finally one comes up to the window with an attitude and doesn’t say anything but stare at me. I told her I’m still waiting for my order. And she goes to grab it. Closes the window so I couldn’t tell her my fries were missing so I honked and she gets even more of an attitude and asks for my receipt. First of all I didn’t get a receipt so I showed her my mobile app and finally she goes to grab those too. In total I waited like 45 minutes just for my food. I’m sorry but that was the worst service I’ve ever recieved. And reading reviews I’m not the first person to have that happen. Crazy."

"They need more communication at this McDonald's. One of the cashiers told me to go to the front and never gave me my food. I came out of my car and I told them where was my food at and you never bung it to my car and 7 cars went in front of me when I went inside. They tried to give me attitude or everybody that worked today. The only one that gives me good attitude was the first cashier at the first window before. They asked you to come to the first window to your left side. She had color eyes. She was talking to me. Really nice professionally that when I went up. She's the one that told him that that was my order. And it took them an hour and thirty minutes"

"My husband and I pulled up with two moble orders as we were told to go to the second window where we waited while employees just stared out the window for 15 minutes the burgers and fries where cold and burnt very disgusting we will never to ordering from this location again"

"Did a mobile order for two happy meals. After 10 minutes I went in to get them just to be told they are still working on them. So I asked to make sure I have fresh fries. I get them and I asked for extra fries for both and got the kids fries which were cold. So I just told them that they were supposed to be extra fries so the guys manager puts them in the box any old way which they were side ways falling in the box. Service is slow and managers are not doing their job right. And check your food 2 of my nuggets were stuck together"

"First off I waited in line for 45 minutes only to be told cash only. So I go get cash com back waiting another hour in line only to be handed ice cold fries. And half the order not even taken. So the young kid at the window apologized and said staff made to much fries so all the orders have just been sitting. After driving the 2 minute to my Airbnb I get to the house and the order they forgot had the exact same ice cold fries & burnt Pattie’s on the Big Mac & my doubles quarter. Why make people wait in line for 1.5hr only to serve them ice cold burnt food. Definitely not even worth a star!!"