Middleton Automotive

"Took my car here for a tire rotation. Expensive service, waiting area wasn't clean, and the next time I rotated my tires somewhere else the mechanic found a lug nut cross threaded and it broke the stud. So I had to spend $180 to replace the wheel stud. And I had even spoken to the mechanic personally beforehand and asked him to be extra careful about torquing the lug nuts for this exact reason. I'm aware this happens sometimes, but these are just the facts."

"I have struggled to find a good shop for a while now and Middleton Automotive definitely ended that search. I will continue to go to them for all my future vehicle repairs. They actually care about their customers and are able to get the job done at an honest price. I couldn’t be happier with the results of the service that was provided."

"I’ve been taking my vehicles to Middleton for three years at least , and have never been so disappointed with a shop in my life. I owned Tire stores for 30 years and retired from the business after 42 years. ASC certified 35 years. I canceled an appointment in Washington to have Middleton do the work. Drove 2200 miles over the recommended service mileage to have them do the work. They had the car 2 days and preformed the work . After receiving the car back I noticed a feature called auto stop didn’t work. Stopped by got an appointment to solve the issue. Car runs fine but the auto stop doesn’t work and it did when it was taken in. Left the car two days . Called and asked to pickup the car. Wife went in to get it. She was handed a piece of paper and told they weren’t charging us for the diagnosis time and given the keys. We didn’t receive any information other than what their tech found written on their invoice. He found three codes showing lost of communication to the transmission. Three codes can be set in the 3 or 4 days we had the car back but no check engine light though. Their invoice says we refused the service they recommended. No service was verbally indicated from them to us , would have probably let them try. But we walk out with a car not fixed and no help from Middleton last time. To bad I was one of their biggest supporters . They are unable to fix the vehicle ."

"If you are considering doing business with Middleton Automotive I would highly recommend them. I have a classic car after meeting with Ed Middleton and putting a plan together they went above and beyond to make sure my car was perfect. This was a major job complete engine rebuild and tons of other things. It wasn't just completing the project it was the follow up on additional things that popped up they covered at no cost great service. Ed and the team treated my car like it was his they even delivered it to my house when finished."