Gus' NY Pizza 7611 West Thomas Road, Phoenix, AZ 85033

"Excellent service!! I was trying to put a quick celebration together and did not just want pizza from across the street. I did a phone in and the gentleman was so helpful and super professional. As we came and picked up he did have it ready exactly 20 mins ! He kept it in a warmer until we did arrive. Everyone very much enjoy all 3 large pizzas.!!!"

"Food is excellent. Very fresh pizza - the dough is delicious.The mild Buffalo wings have a generous amount of sauce and are crispy too! The folks behind the counter were patient and informative on the options and letting me know what comes with my combo! The quality and service here is unexpected and awesome."

"Brutally honesty here: I would never even pay a dollar for a slice. The quality of the cheese is not tasty I mean the sauce is not even flavorful. The dough is like very chewy.umm...definitly a once in a life time try for me.."

"On the 22nd, I ordered a pizza for delivery half chicken and half veggie. Once it arrived to my location we noticed that it was all chicken which could not be eaten because the person the pizza was mainly for does not eat meat. We called and explained this the guy over the phone said just pick off, he made it right (even after sending photos), and began to call me out of my name such as FA***T and N***ER (use your imagination). The right business thing to do is to offer to remake the pizza and correct it or a refund. His response was I would have to bring the pizza in into the location to get an refund which defeats the purpose of delivery. After being called out of my name a numerous amount of times I decided to arrive at the location for my refund. The moment I arrived he came out the back hostile and trying to bait me to break character. THIS IS TERRIBLE CUSTOMER SERVICE I WILL NOT BE BACK TO ANY GUS LOCATION AFTER THIS. In 2023 I get called out of my name for the color of my skins/sound of voice and also my sexuality is unacceptable."

"I ordered a bronx bomber from this location instead of 91st like I usually do. Here is two photos of the exact same order. The pizza from the 91st location has a ton of topping, as it should. The pizza ordered from this location looks like we got screwed. I will NEVER order from this location again. For nearly $30 I expected more."