McDonald's 9930 West McDowell Road, Avondale, AZ 85323

"Long wait in drive thru. Food was supposed to be fresh, but only the quarter-pounder had a fresher taste to it. Even the fries were cold and not fresh. The nuggets were not fresh either. The people were nice, but the service was slow. Big disappointment."

"After I ordered, a lady ordered 2 ice cream items,not sure exaclty. I heard a woman from the kitchen talking VERY loudly, exclaiming how much she hated the ice cream machine. She said, " if they want ice, go to Baskin & Robins. When the lady at counter got her order, she left and I heard her say,"next time I will go to B&R". I could see into the back area and saw who was the woman. She was a person in charge. Mgr or Supervisor. She was rushing the workers, and I heard her say that the order times were finally back down. .she said, what were they doing earlier today? In regards to the window time. My order was very simple; a BOGO. I got a double cheeseburger and 4 PC nuggets. I asked for ranch dip. When they handed me my order, I left and got in my car and drove away. On the way home I decided to eat the nuggets. Nuggets were just like always. Everyone knows what to expect for nuggets. I'll eat them. Looked for the ranch dip. MISSING. and no napkins... When I got home, the sticker on the bag said " checked for accuracy".. Really? You wasted a sticker for that? And who exactly CHECKED IT. ITS NOT ROCKET SCIENCE. RANCH DIP PACKET AND A FEW NAPKINS."

"This place has the orders wrong 99.9% of the time. I truly wonder how a restaurant could have so many incapable staff members. Their sprite tastes of chemicals and their ice cream Machine is always mysteriously broken the same time every night. I really Hope McDonald’s can step up to the plate and get this place some help because it needs an entirely new operation."

"This place is the worst fast food place I’ve ever been to, as someone who used to be a manager at a fast food place this place was unbelievable. We fist get in there and not one person greets us and we thought “oh it’s super busy in the drive thru too we just came at a bad time” my mother then went into the restroom and saw a whole giant roll of toilet paper in the toilet and went to go tell one of the managers wearing a maroon shirt talking about nonsense and laughing with 2 other girls and politely my mom said “ ma’am” and this lady ignored her and continued to talk and giggle away she then said it again and the manager asked what she could help with and proved to tell her what she saw and asked 3 different people if they could do it before telling one of them they had to clean the bathroom. As she was in the restroom I order us 2 items and one meal. And we understood it was busy and waited 20 minutes before we told someone we are still missing our order and it’s no longer on the screen as if they cleared it out on all the screens. The person was in a black shirt and also looked like a manager they then Took our receipt walked up to one of the workers and told them to make out order and our receipt ended up getting lost in the back or something maybe they threw it away on purpose who knows because 20 minutes later we finally asked for a manager because there was in no world was an excuse for this we then asked for the refund because we no longer wanted to eat there food because we have waited over 40 minutes on our food and told him about the last manager. He asked if anyone saw the order or receipt. No one knew about anything so he walked over to get our refund and asked for our receipt and explains again. We then had to read off our order and tell him and we finally got our refund and left. We will definitely be calling corporate about this especially since there were MULTIPLE people of 4-6 people doing nothing at all. The worst experience I’ve had and that’s even that I worked fast food and was a manager for 2 years"