FTS Automotive & Diesel Center 1701 South Arizona Avenue, Yuma, AZ 85364

"Class Act! Dan & FTS Team were able to help us get back on the road after being dead in the water. Very appreciative, as I understand they’re a busy business and have lots of appointments. Thank you for looking out for us!"

"I would not recommend this business to anyone. In particular, they installed a new alternator in my vehicle without testing the battery so it died again immediately when I stopped for gas up the road. To their credit they did send the technician to jump and test it, who then tried to sell me a new battery at a very high price. I declined and went to Walmart. A couple weeks later the vehicle wouldn’t start again and it was discovered that FTS had not tightened the negative wire nut and it was wiggling around arcing until the bolt become welded to the nut. After the nut was tightened it worked again for a couple months and then killed the new alternator from surging. Although I told FTS they never acknowledged the risk of the alternator being damaged by the faulty wiring which was a mess. Finally I had to have a warranty replacement done by another shop who also pointed out what a mess the wiring was saying ‘they didn’t do you any favors.’ To add to the insult, when I called to request a warranty info including a copy of the invoice I was having trouble finding, I was told they would email me an electronic copy. Fortunately I found my paper copy because by the end of the day I still have not received an email from them. Be warned, unless you are one of the owners buddies you will probably get screwed. Find another shop. EDIT: since I don’t see an option to reply, I am responding here: no it was not the battery terminal, it was the wire nut on the alternator which you installed and no one else touched until it failed. When you sent the tech it was After he installed the alternator and he still failed to detect your shops error. Finally, I never told your shop I had found the invoice since at this point the other shop was handling it. However, had I not found it myself this could have delayed the repair of your faulty work and caused further loss of use of my vehicle. When I was there I noticed the owner was very friendly towards some of his customers while being completely dismissive toward me who was visiting the area for the first time. So it looks like all the good reviews are from regulars but anyone who doesn’t live in the area or visit regularly is treated poorly, or were there other reasons for this unacceptable treatment?"

"1) an oil change took over an hour; on a Nissan Frontier pick-up! 2) the mechanic didn’t even clean up after himself; left oily hand prints on my front mask, oil dripping from the drain plug, and oil dripping below the filter area where it was replaced. The job took them more than an hour but they couldn’t take an extra 30 seconds to clean up the over-spills and oily hand prints??? 3) my trucks 4L V6 capacity is 5.1 quarts of oil; 5.4 including filter capacity. I was charged for 7 quarts of oil @ $6.89 quart! And almost $19 for the tiny oil filter which was covered in grease and oil and looked more like the old filter than a new one. Unbelievably, Dealer prices are much less! 4) the owner, displays a very patriotic military mural as you drive into the place, but when I asked the clerk/cashier if they gave military/veterans a discount he hesitated and said, “let me go check,” which means “no” in my book. So I told him, “Don’t bother just ring me up so I can leave.” My concern is, if they can’t do a simple oil change right, and feel the need to grossly overcharge on basic fluids and filters, WHEN the owner is present, what is going on when he’s not there and someone less inclined to glance over their work and do a little research on the pricing of OEM parts and oil prices goes there. Or maybe the owner is aware?? I see a lot of good reviews on this shop and my wife takes her car there for everything; so I hope I just happened to be the unlucky customer that received substandard service and got ripped off “by mistake.”"

"I have been a customer for several years and can highly recommend Dan and his staff to do a great job. Whether it be car or RV they have taken care of me. For all you RV'ERS they can do about anything. Friendly and very professional."

"I had a starter melt on my corvette and some additional wiring work done as well!!. Man these guys know what there doing!!!! Got my vette back and it was done right!!! If you own a corvette don’t hesitate to contact them. Your car is in good hands!!! And they are very kind and friendly!! (: no hassle at all!! Thanks guys your the best!!!!"