Caring Hearts Vet Clinic

"UNCARING HEARTS....I took my stars from a 5 to a 1. The vets are amazing, but if you can't get to one, then it's a moot point. They hired a viscious, uncaring foreign accented receptionish lady they was beyond unhelpful and nasty.. Finding a great vet is hard. Took me 8 yrs in Wichita, THUS I used to drive to El Dorado to my old vet until I found this place. I loved them & and recommended them to all my clients. On a.m. opening I called to make an appointment, but the the bad English speaking receptionist refused to give me an appointment or even allow me to speak to a vet to get advice from someone that knew him and his complex medical history. She said I won't because it's busy because it was a half day coming up to a bank holiday. I was in childlike tears, please just let me speak to the vet when they have a break ot at the end of the day I'll pay for a telephone conference. Can you atleasg ask the vet. She refused and put the phone down on me. I was begging advice because my little man had suddenly lost a lot of weight. My sweet little cat Schmiegal died a few days later. Whomever you are, you have no business working around animals or those that love them...."

"Excellent service, great care. Dogs don't love getting shots or occasional procedure, but I have confidence that they do the job right and put my pet's well being first. Dr. Dalton is a very friendly young veterinarian, and we trust his judgment and expertise, he's given my wee dog back quality of life twice now through minor surgery. Highly recommend, usual and customary charges are very reasonable and they don't ambush you with a huge bill. They've always been transparent and we appreciate it!!"

"Every time I come I’m sitting an hr past my scheduled appointment! This last appointment they called to move it and I okayed for the new time they requested. Still been sitting 40 mins now past my appointment…. Still waiting Staff does not care about you. You are replaceable. Poor customer service. This is my last time here!"

"Dr. Dalton and his assistant (Gabby) are truly amazing! I felt so nervous prior to taking my dog to his appointment to get neutered but Gabby eased off so much stress I felt! Seeing the way she handled my dog in such a loving and friendly way before taking my dog back, meant everything to me! She was also thorough and answered all my questions after the appointment which helped so much!! I’ve seen Dr. Dalton in a prior appointment for my dog’s check up and all I can say is that I trust him with my dog 100%. He is great with my dog, shows lots of love/care to my dog and I can see that my dog is at ease being around him. I will never take my dog anywhere else. He is in great hands here and the Dr is great at what he does!"

"These guys take great care of my fur babies. My dogs seem to trust them as I've never had issue with them there. I've even had them do nail tri.ming for them with no problems."