Dunkin'

"Went to this location that is out of my normal way. Ordered (2) iced coffees with cream and no sugar. 20 minutes later when I get home, these are a diabetic drink, tastes like they intentionally put triple sugar in them. I tried to call the location and they will not answer the phone. This time of day, they were dead, not another customer in sight. 2-25-2024 3:15PM"

"Snacking bacon is gross. Manager was rude. Said it is on the sign inside and outside that they serve the bacon room temp. It's not on the inside sign, so I asked her how I would know that. She said it's on the outside sign. Again, ordering inside, i asked her how i would know that. She didn't respond and walked away. For fun, we checked the outside sign... It's not on there either. Tried to call to let rude manager know, and they don't answer the phone... ever. Would give NO stars if I could."

"I have been here almost every week for the last few months and got 2 dozen donuts each visit. They are always fresh and the employees are always friendly. My experiences have been really good with them and I usually don't have to wait long."

"I always place a mobile order 20 minutes before arrival and will still have to wait 10-15 minutes after you have to get staffs attention to get any kind of help. It seems it is their first day every day, staff have no idea what is going on, they loose receipts for orders or forgot to make the order, consistency with products is absent. I typically have to just drive to derby to get my dunkin fix, which sucks because this location is so close to my house. Nothing about this location is fast or accurate, no one wants to start their day with any of these inconveniences."

"Sometimes I just have to shake my head… Ordered an everything bagel and coffee. Got a plain bagel (with about 10 black sesame seeds) and my coffee. OK, still a bagel and not a huge deal, so I go and wait at the counter again to ask, “Is this an everything bagel”? “Yes it is”, I was told, so I sat back down, ate my plain bagel and thought, “I hate being taken for a fool.” So, I’m posting a picture of my “everything bagel” in case this is what the new ones happen to look like."