U-Haul Trailer Hitch Super Center of Garden City 8147 West Chinden Boulevard, Boise, ID 83714

"I have a storage unit there. The ones you pay for have concrete in front of the door, but the "one month free" lockers with your truck rental have big gravel! And they are U haul trucks with the tires taken off, so they sit on the ground. Just FYI."

"Reserved a Trailer, and the day before I was to pick it up for an interstate move, they called and said they didn't have one available, and that I'd have to drive to a different town to pick one up if I wanted one. They wouldn't honor their $50, "Reservation Guarantee" because they gave me to option to spend an hour driving to get one from somewhere else."

"Audi Q5 hitch install went perfect! Clean install with the wiring! The team was great to work with and was perfect communicating with me when my hitch was shipping and the day before the install to ensure I had the right time to show up. I recommend buying the wiring plan for 2 years, u believe it was 10 bucks. This install would have been impossible by myself, don't be afraid to take your hard jobs to this efficient and caring team. We are lucky to have them so close to our neighborhood"

"Customer service is terrible!! When asked simple questions about instructions for my newly installed hitch, he told me to look it up online. He could have taken one minute to provide basic info. He was unfriendly and not great to work with, he's the OWNER!! The hitch installation went great, so that's a plus. You can get a good installation AND good customer service somewhere else, for sure!"

"Scheduled an appointment over the phone and verified cost of labor and parts. They rescheduled me to an earlier time without asking or notifying. Then when I was rescheduled a second time I went to get work done for trailer wiring at the quoted price, they told me that their own quote was wrong and it would actually cost $150 more because it was "tedious". Not that it would take longer or that the parts would cost more, only because it was "tedious". Dont waste your time with this place. There are better and more experienced places in the same area that will do a higher quality job for the same price."