Pizza Hut

"Our delivery driver couldn't figure out what pizzas were ours. Why doesn't pizza hut mark on the outside what they are? Very poor service. And I miss the days when they used their own delivery driver."

"We made it home with our pick up order and realized we didn't have our wings. 5 minutes later the manager called and said he would like to deliver them out to us free of charge, and apologized for the oversight with the ticket. Super nice!"

"Our order was never made! We made our order online: 2 medium pizzas one topping each, cheese sticks, and 6 piece wings. Got an online confirmation and tracking. We kept checking on it but for over 30 mins it never moved passed the “we’re making your order.” I waited an hour after we had placed our order to call and check on our food. A girl picked up the phone and said she did not see an order under our names or phone numbers and the order didn’t even exist. She asked me to send a screenshot and I did, she then sent the manager to speak with me over the phone. The manager explained that they called a number in which a man (with a different phone number) had said he did not order pizza. They canceled the order and refunded us, which did show as refunded back to our card. I refused to place a new order because they did not reach out to us by our phone numbers and address placed in the order and tell us what happened to our order. I was not going to wait another whole hour while they figure out how to run their business and make pizza. I guess they would rather have customers complain about them than do their job. I am utterly confused and appalled by their customer service. I am not usually someone who writes negative reviews either, so this was infuriating and just plain unacceptable. The manager sounds like a teen who does not have a clue at professionalism or how to handle customer service complaints. They don’t even deserve a star. Order pizza with heavy caution here, otherwise, stick to Idaho pizza company. Many of these franchise pizza companies hire incompetent employees and this is not the first pizza place we’ve had issues with here in Boise."

"This Pizza Hut is consistently great! We have ordered from this location for years and generally always get amazing pizza and fast delivery!"

"The worst and slowest food ordering website on the Internet. I upped my stars becuase Pizza Hut has it refelect on the store itself. Thats not fair to the store. They do not have control over the website. Shame on the Executives."