Global Credit Union 320 East Neider Avenue, Coeur d'Alene, ID 83815

"We have been with global for 25+ years. Just closed our accounts. Global went down hill fast since the merger. I cannot even call the local branch to ask simple questions. I do not recommend global now."

"Since they became Alaska based banking, it's just been problems. I can't log into my account again, and they don't give you a warning about it. Now I'm getting charged every month from them. Please get rid of Alaska banking, and go back to the way that worked"

"Absolute joke of a business. I went to use their ATM after hours, and when I inserted my card, the ATM froze and LOCKED MY CARD. I contacted the police to try to get ahold of the owner, but nothing. Assuming that my card will be locked overnight, I left and decided to come back the following day to find that THEY LOST MY CARD. My only card that I have, GONE because of their incompetence."

"We were with Global for many years, loved them, then they merged with Alaska Credit Union. They quickly have become the worst financial institution I have ever had to deal with. We have now moved all of our deposit accounts elsewhere. Good luck to anyone who deals with them."

"If you are looking for a co-op branch, this isn't it and I would not waste my time at this location. Global is part of a co-op branching system but the tellers are either not trained properly, or just lie to customers on a whim. Before I went, I called the branch directly to confirm that they could indeed make a deposit to my credit union and they said absolutely, they only needed the acct number. When I got there, they told me that my bank left the co-op, (which is a flat out lie) so they could not make the deposit, after I had confirmed with that branch two hours prior. When I got home, I called Global's 800 number and Global confirmed that the Neider branch should have been able to deposit my check, I also called my credit union to confirm that they didn't leave the co-op system and they hadn't. They are not reliable for the credit union co-op shared branching system. I am typically very understanding, however this experience was pathetic. I checked the website and they were listed, I called the branch to confirm and was told yes, I had the proper deposit slip with the CU's name and my acct number. I am so disappointed in this branch and the tellers I dealt with today. Oh! And the best part is the teller who told me my CU wasn't a part of the co-op, said I could "try my luck" at depositing it via ATM. So you just said my CU isn't a part of the co-op, and you want me to stick my checks into your ATM and just see what happens? It was truly an insane experience."