Phelps & Associates

"Worst experience I've ever had with an attorneys office. Phelps & Associates was retained on behalf of my father who was being medically neglected in Benton County Jail. His office assured me they would fight for alternative detention methods and do so immediately. They dragged their feet for weeks after being retained. Ignored my calls or told me the attorney I retained left the firm and I would have to wait for Doug. I was excited to have the senior attorney at the firm handling our case, although I know now that was probably the worst outcome. Doug never made it a priority to educate himself on my father's case. He would attend court hearings remotely and was constantly unable to operate the WebEx, having issues hearing the judge or really not understanding the proceedings. But, would refuse to hold his ground about these technical issues as the hearings proceeded. Anytime I would respectfully object or question his behaviors he was threaten to drop us as a client. Unfortunately, the money paid to him was all we had for defense services so there wasn't much we could do. In conclusion my father was granted alternative monitoring but at his own expense (even though he was declared indigent by the courts). I had a few hundred dollars remaining owed to his office but due to the unexpected expense of home monitoring placed on me, I asked if at the least they could wait until his montioring was complete before I remitted payment. They immediately sent the account to collections. This attorney severely lacks empathy or common courtesy for his clients. Do yourself a favor, look elsewhere for representation unless you wish to be ignored and extorted."

"Wasted phone call Was Rude says they are not taking any clients We don't deal with Eviction I specifically started the conversation that It isn't about any eviction Shows She wasn't listening Very Rude!!! Don't bother on this one."

"This group of lawyers is extremely unprofessional and not worth the money or time it takes to get anything done with them. My husband employed their services last year. Not only did they not communicate any progress or hang ups in handling his case, they frequently did not return calls. When his court date came up his lawyer no-showed. This is after my husband reached out yesterday to say he wanted to have a quick 5 min meeting before his court appearance. Doug Phelps ended up showing late to court, wasn't briefed on anything and was entirely unprepared to do his job. They had to request a recess so my husband could brief him on the case. The entire office is utterly useless."

"Mr. Phelps represented me in a civil matter with a no charge unless I win the case policy. I was personally stressed about the matter but Phelps and his team made the process almost to easy for me, almost allowing me to sit back as a spectator. After litigation was finished we won the case and the original terms were exactly honored. I couldn’t have been happier with his legal representation and I would recommend him to anyone and everyone, civil or criminal. He’s a professional that gets the job done and makes it as easy on his client as possible. 10/10, 5 Stars, best attorney in the area hands down."