The UPS Store 1116 South Vista Avenue, Boise, ID 83705

"I went to print a bunch of handouts for work. I told the person working, Kaylee, that I needed the multi pages stapled. They were not stapled, and when I asked if the printer should’ve auto staple them, she said it doesn’t do that. Then I asked the other person working there, Leah, and she said it does. Neither of them rectified the situation, and re-printed the handouts to ensure that they were stapled, instead they sat there doing nothing while I hand stapled my documents for 20 minutes."

"This Vista location, is a wonderful UPS Store, especially their employee Kiley. She is always so friendly and really practices great customer service! I know if Kiley is helping me, she will be very efficient in finding the correct information and processing my mail and packages properly. If I'm unsure about what I need, for example, in getting one of their nice boxes for gifts, shipping, or storage, she's quick to say "no problem" and patiently go over the different sizes and types of boxes they have. This UPS Store and the customers are very lucky to have a great employee like Kiley."

"Josh was extremely unprofessional. We’d 8:15am I came to send off some glasses for my son not only did he get put out I didn’t want to pay to send them in a box but said I guess we will have to start over as he slammed his fingers on the keyboard, and then stormed away from the computer, went to go pick out a package, and then grab the glasses off the way station and threw them in the bag Breaking the arm on the glasses, which I’m having them replaced, so it wasn’t a thing but the way he handled himself was so unprofessional and disgusting. I will never go back to this UPS store ever again. As I was walking out, I told a guy walking not to go to Josh have some manners treat your customers with respect And politeness. Thoroughly disgusted on how this man handled himself"

"Leah was very helpful today and patiently helped me retrieve a code from my phone! Thanks Leah!"

"This UPS store is the best! Everyone who works here is always very kind and helpful despite a busy day or long lines. Greatly appreciate having a welcoming experience when dropping off or mailing a package! I choose to come to this one specifically over others due to the nice experience."