PODS Moving & Storage

"Cost was great compared to full service movers. Was able to load Pod at my pace and time. Would use Pods again."

"I first thought this initial idea was going to save me so much time and be so easy on a single mother. I originally signed up for pods two years ago, gave them a ZIP Code to quote me, but did not have the correct ZIP Code that was 15 miles away from the first code I gave them Due to traveling job . So I called them last week to set up delivery to a ZIP Code that is 15 miles away from the original delivery and they told me it was going to be over $2700. Not even the fact that I have paid a monthly fee for two years of $373 which is dramatically over what I would be paying a storage unit. Just seems this company is out to rip off the hard-working American. There is nothing they can do. They won’t even drop it $200 to make it happen for me so I am now having to rent a U-Haul load my items, drive three hours and unload them. For nothing pods for nothing. They tried telling me that going from Wichita, Kansas to Smithville Missouri is in a different area so that they would have to take their AirPods containers there ship them to the other pods the containers location in Missouri and then that pods container take my storage units and take them to my house what a joke and a way to Rip off the hard-working American. Never will again will I use pods, for storage or moving."

"PODS was easy and convenient with prompt/timely delivery and pickup. My unit was clean and in great condition."

"PODS Moving & Storage is one of the absolute worst companies you want to work with when moving. At first, everything went smoothly with drop off. When it was time to pick up, they never showed. I called them about noon the day of scheduled pick up, and found out they moved my date to almost a week later without my asking or approval. After more than a dozen calls the day before and day of we close on our old and new house we STILL do not have our pod. I have hired help to unload said pod yesterday, moved them to today and the pod still isn’t here. Now they aren’t available the day the pod is “supposed” to get here. I have been told more than once that they will correct the issue and promised it would be delivered yesterday, however it never came and now we are being told it will be next week before it arrives. I am absolutely furious and now have to be in my new home without my belongings because PODS still haven’t fixed this issue. Not only is this a huge disappointment to me, but a major inconvenience to the new home owners as they need to be able to get their moving truck in the driveway to unload their belongings. 0 stars. Do not recommend. Never use this company unless you want to wait an unknown amount of time for your belongings to be delivered. Some of the people we have talked to are Eddy, Devontae, Brayden, Roy, Janet, and Franco. Those are just the ones I wrote down, there are several others I did not write down."

"Chris delivered our POD in a downpour and never stopped smiling. He was extremely friendly and more than willing to place the POD in the most convenient spot for us to load our items with minimal risk from the weather. Although our pickup was cancelled 2 times at the last minute with poor communication (over 2 hours spent on the phone with customer service) , Chris came to the rescue once again. He apologized on behalf of the company and the driver who refused our pickup the day prior. He definitely deserves a raise for his professionalism, and commitment to the customer!"