Ascension Via Christi Therapy Center in Derby

"The physical therapy center in Derby Kansas was my second therapy center for my shoulder repair. I moved to Kansas about a month ago and was quickly taken in as a patient at the Derby center. My physical therapist, Mr Evans, is a student and is in the process of graduating from his program. His knowledge of the physical anatomy and his patience is second to none. He was able to help me with a couple of exercises other than the ones that I was already doing which is helped tremendously. He is very patient and kind and willing to assist me in any way possible to make sure that I get the most out of each session. He is in the process of advancing my therapy to a point where I am being challenged as well as benefiting from the new exercises. I would have no problem recommending him as a physical therapist wherever he decides he wants to work. Mr. Evans is professional in the manner in which he addresses me and my issues, very knowledgeable when correcting the way I do the exercises and stretching me or challenging me to do more then I think I can because of the knowledge that he has with different types of injuries."

"Not good services. They would have early morning meetings but have patients scheduled for that time. No one covered for the therapist if they were gone. Never helped in therapy to get back to a decent level. Sessions were to be at least 45 minutes but tgey were late in starting and then finished early. Do mot recommend them at all."

"Excellent one on one PT care & guidance! The entire staff took time to listen & answer all of my multiple questions/concerns on healing/ROM with my recovery of TKR. They always showed true caring & encouragement with my progress, as well as some day’s experiencing set backs with my ROM. They explained in detail all the exercises I needed to do & continue at home to improve my ROM & strength. They were very knowledgeable, professional & especially kind to me, and for that I am grateful as I continue my road to recovery of my new knee replacement. A huge thank you to Jason, Natasha & John!"

"I'm almost 19 and my primary doctor is at this clinic. I loved being seen by Dr. Palacio, but every single time I have interacted with the receptionists I have had a problem. They frequently give false information, and even told me not to make an appointment because my doctor "probably wouldnt do anything". The receptionists are rude, inconsiderate and fail to do their job properly. I had to wait over an hour for an injection because the receptionist failed to notify the nurse, who then told me that I should never wait more than 5 minutes to get my injection. Every time I have tried to make an appointment I'm greeted by rude people who give their opinion rather than help you schedule an appointment. Great doctors and nurses, but awful receptionists."

"I have tried getting in to see O'Dell a few times either she's booked until a few months out, or I have to see a nurse practitioner. I have 1 no call no show due to being too sick to go in, and I slept through the appointment time. The second time I had to take my dad to the ER, and honestly you don't think about appointments when your dad's heart is failing. Also I have had to deal with rude receptionists, rude scheduling. I've called for a simple referral to see an obgyn for an ongoing medical issue I have. I had a cyst burst recently, because I couldn't get in. The scheduling lady told me to call my insurance which I have horrible anxiety about calling people, so I told her I'd have my mother help me. The lady said "You're an adult why don't you call?". I wouldn't recommend this office to anyone. I've been to some bad offices, but this takes the cake."