Providence Obstetrics and Gynecology - Spokane

"I'm disgusted at the unprofessionalism of this office. If you have an adolescent who needs gynecological care, DO NOT even try to come to this office. They will give you incorrect information, keep rescheduling your appointment for random reasons and show zero compassion. Providence motto claims to be based on the ministry of Jesus?? Yeah, this office is the opposite. Such a shame that the staff and office manager ruin a whole practice."

"The doctor I saw was extremely ableist and began to infantilise me the moment she found out I was autistic, berating me about my life choices and asking me if my family would approve. After performing a pelvic exam, she patted my knee and told me that I'd "earned a gold star" for how well I did. Then when I tried to schedule an appointment with a different doctor, I was told that this wasn't possible and that if I was to go back to that practice, I would be forced to be seen by the same doctor or a nurse practitioner under her overview. I don't want that woman to have anything to do with my healthcare ever again and am on the hunt for a new GYN that will respect me and my wishes."

"I would not recomend this office for OB care. I switched out of this office half way through my pregnancy due to poor patient care. Being rushed through every appointment, even having the doctor grab my purse off the wall hook, hand it to me and said see you next time after a 3 minute appointment. One of these very short appointments was when the Dr informed me that my baby was in a low percentile and had been for the last two ultrasounds in a row(4th percentile) but advised they would monitor. I left worried and unsure of what questions to even ask this being the first i heard of it and being told everything looked great before. I called the next day to obtain more information and only was able to talk to the MA who couldn't give me the answers of what even makes a baby considered low percentile and then said if it would make me feel better they'd refer me to a specialist. This is when I seeked care for another opinion and switched to a new office. They new office right away saw that doctor Satterfield's office was inputting my dates wrong all of a sudden, multiple appointments into my pregnancy. Therefore, making the baby fall at a low percentile. They had me see a specialist asap, as a standard of their care and the specialist confirmed that it was an error with doctor Satterfield's office in putting the wrong information. Such a simple mistake that caused so much worry and stress. If they would take more than a couple minutes with their patients, they would have realized this error and all of this could have been avoided. After multiple attempts by phone and email to address the issue with doctor Satterfield, I have yet to have any correspondence back addressing the mistake made. If you are looking for education throughout your pregnancy or looking for a compassionate team to help you through this special time in your life of being pregnant, you may not find it at this office. They clearly do not have time or the true care for their patients ."

"This is the worst medical office I have ever been to. At 8 months pregnant I made the decision to transfer offices. I did lab work when I was 3 months pregnant adn for some reason the labs were never sent out. My provider did not notice this until I was 7 months pregnant. My appointments were consistently cancelled, my concerns dismissed and when i requested my records be transferred elsewhere it took over 1 month. At this stage in pregnancy I should be seeing a provider every week but am unable to do so because Providence is stalling in sending my records over."

"Dr. Ruth has been the most supportive doctor I have ever had. She's given my husband and I so much hope trying to get pregnant after all these years. She is confident in her abilities and her knowledge. We are so lucky and blessed to have found her. Thank you for everything you've done for us Dr. Ruth. Even though there's more to be done, I'm thankful to have you guiding us."