Grant Baxter - State Farm Insurance Agent 647 Southwest 4th Avenue, Ontario, OR 97914

"This office is full of friendly and very professional staff. They will research your problem and get right back to you! I highly recommend checking them out!"

"Before buying insurance here think several time this guy don't have the training personal nor this place are insured them selves and when the strike happens the agent have a tendency of denying you ligate claim , by extremely careful. Don't waist you money ."

"Very friendly and accommodating service. Always willing to help with any questions or concerns regarding insurance. Very helpful with helping provide the lowest rate possible. This office also accommodates the spanish language, including Grant. Wheelchair accessible."

"I am a little biased because Grant is my dad but I have watched him treat customers like family all of my life. He does an exceptional job explaining benefits and making sure you get the coverage that is the best fit for you, not just the cheapest price. If you look on the wall of his office, you will see several different sized bottles of Pepsi... While they are all Pepsi… They are not all the same. It’s a great analogy for insurance as well as most of the other things we need in life."

"I've put up with more bull with this office than I ever should have. The breaking point was last week when I was involved in an accident and I called to file a claim and Cindy scoffed at me and told me she needed to call me back later because she was "too busy". Too busy to help a client file a claim?? Grant, you don't deserve to be in business with how many balls your office dropped handling my policy. Especially when I bought a policy from you directly only to find out over a month later that I had been driving a my new car uninsured because you never submitted my policy to your underwriter and then refusing my calls for two weeks. (PRO-TIP: if the office doesn't answer your calls, call a different office and have them transfer you. You can't ignore an internal call) Or maybe when your office "forgot" to add roadside, PIP, and rental coverage and let me find out after I was in an accident. Thank god I had text messages from your employee apologizing for "messing up" so that the the corporate office finally owned up and paid my medical bills and towing, still effectively costing me over $400 for a rental car that I was never reimbursed for. Thanks Anita for cancelling my policy for me today, you seemed so thrilled to see me go. Too bad I don't trust any of you enough to believe that my policy was actually cancelled, so I'll follow up with corporate offices tomorrow to confirm its been cancelled. no accountability, no follow through, no communication, what do you have?"