High Caliber Auto, Marine & Powersports 11891 North Warren Street, Hayden, ID 83835

"I bought a car from this dealership about a month and a half ago. I received the worst service that I have ever received from their salesman (Dennis). He lied to us and told us that nothing was wrong with our vehicle and that it had even been checked by their shop which it had not. Within the first week of owning our new used vehicle several things had broken which they claimed no knowledge of. After contacting them several times over a few week period they finally got back to us and agreed to fix only the cheapest of the many problems wrong with the vehicle. I would never recommend anyone to waste their time or money at this place!"

"AMAZING work! My air stopped working in my car as I was driving into town, and in 95 degree heat, it was horrible! It wasn't a/c- none of the vents in the car would blow even the fan air. I called them about 4:55 pm, and the NEXT DAY, they had me in first thing at 8 am. I arrived at 8, and was DONE and OUT by 9:30! Not only did they fix the blower motor (which is why it wasn't blowing into the car cab itself), but he also changed my oil and filter, checked and topped off my fluids, changed my air filter (didn't even charge me for air filter), AND, without even asking, he replaced the anchor bolt that held my windshield washer cap on! I've been having to hold it manually while I refill my tank, as it's two pieces, and the top piece wouldn't stay in place without that bolt! Excellent service, pleasant, clean waiting room with a tv and coffee (and she offered to drive me the 20 minutes to my house to wait til it was done if needed, though I didn't need it), great prices, and timely service! I can't attest to coffee quality- I actually don't like coffee at all, so didn't take her up on that offer. All around fine mechanic shop! And a great location as well!"

"Constant problems with the 10 year old Jeep I purchased. Sadly I bought a lemon. 20 minutes of owning it & getting on the freeway, the check engine lights were flashing & we had it get it towed back to the dealership. The mechanics FORGOT their tools under the hood & were sucked into the intake.... The very next day the ignition push botton wore out. I was stranded with kids, had to get a tow from Spokane to Idaho. A car wash revealed a poor patch job covering a large rust problem on the door. Jeremy assured us it was not a big deal. Turns out the rust is also on the interior of the door & needs to be replaced & is a big deal! New brakes, calipers, tires were needed immediately. The sunroof interior linnen does not roll up evenly. Unfortunately not happy with my $17,000 purchase!"

"I recently purchased my Jeep through High Caliber and must say this was my first time ever going through a dealer to purchase a vehicle and it was a great experience. Jeremy was very helpful and made the process very easy. He made sure to go through the jeep with me and show me everything it had to offer. I'm very happy with my experience and would recommend them to all of my friends and family."