Wheel Sport Valley 606 North Sullivan Road, Spokane Valley, WA 99037

"Bought another bike from Wheel Sport in the Valley. My first e-bike. The guys there are top notch! Very knowledgeable, honest, great mechanics, kind, and great w/ customer service. Thanks guys! YOU ROCK!"

"Went here to have my shifter cables tightened and was charged about $40 for something that took about 5 minutes to do. Come on man! To the owner: A monkey can do what you guys do with a day's training. Don't act like your profession is super technical and takes years of training and experience. It's a bike shop lol.."

"Great customer service! They took care of a minor thing for me without charge, needless to say I came back for parts a few days later. Support this awesome shop. When I came back everyone was friendly and knowledgeable."

"I took my bike here for service and REPEATEDLY emphasized that I did not want any frame damage while doing the repair. I was assured by the manager Dan Nordendale that my bike would be taken care of. Instead, my bike was chipped and nicked in numerous areas, causing more damage than 2 seasons at Silver Mt Bike park. On top of that, when I politely suggested (validly) that a small amount of time masking the area they were working on could have prevented the damage, I was cursed at and gaslit by none other then the manager Dan himself. They didn't hesitate to charge me $100 an hour for their "service". Wish I could rate them zero stars. UPDATE after response from owner Mark Neupert: How am I not surprised at all by this response.. You must teach your staff how to gaslight personally.. Everything I said was absolutely true. you can clearly see the numerous nicks and chips in my photos, yet you claim that your staff only caused a “2 mm by 2 mm nick”?! And I absolutely told your staff repeatedly not to damage my frame. Also, to whom and what exactly did I EVER say that was verbally abusive?! I can tell you exactly what f-bombs your “manager” Dan dropped in front of me and my 17 year old son as he absolutely gaslit me. I would love to hear what exactly I said that was abusive but I know the ACTUAL TRUTH, that you are even further gaslighting me in order to make your business look to be the victim."

"I brought my low budget fat tire bike in for repairs, after my own failed repair attempt. They were quick, inexpensive, and wonderfully understanding. I was back peddling in just a few hours. Thanks for the great experience!"