Fred Meyer Pharmacy

"I have been standing here in line for over 15 minutes. No one has come to help me. They have helped at least 10 other people. This is not a good feeling. The pharmacy needs to learn to be more professional and customer friendly and not treat one patient better than the other and acknowledge people. Update: Every month I have to battle to get my meds refilled. No one calls me back. No messages to say their done. No auto refill even though I've signed up twice now. Same for my son's medications. I just called, and the pharmacist cut me off twice in one sentence. I will be searching for a new pharmacy ASAP."

"You jump through hoops to talk to a person and they hang up on you while you’re asking a question. This happens every time. There customer service is lacking."

"I think they mean well, but this pharmacy always has communication issues with every doctor that I’ve tried to use with them. I feel pressured not to call in advance to see if medications are ready because I’m received on the phone as if I’m a burden to them. I witnessed a disgruntled customer in front of me this week and the customer service that was provided by Kellie was not professional. They mean we’ll, but their systems and protocol do not make for a smooth experience."

"Perpetually slow. I turned in 2 prescriptions that I was told would take 35 minutes. An hour and a half later I came back and stood waiting for someone to come to the counter so I could pick them up. I waited ten minutes and then asked if there was someone who could come help myself and the line of people that was building because no one was even at the counter and the other woman didn't dare make eye contact for fear she might have to help us. I finally gave up and left without my antibiotics and mouthwash for the tooth I just had pulled. The woman I asked for help had a condescending tone and I hate that."

"We have been going to this Pharmacy for years. The new female pharmacist Informed me that she has not had a raise for years and that the discount cards I use Including Kroger's $36 a year plan is more trouble than it was worth. She then went on to say republicans with deep pockets are the ones to blame. Wasn't the first time she shared her rude remarks, but it will be the last. I canceled my plan and moved my entire family to Walgreens. Go back to Washington hun."