Verizon 1788 West State Street, Boise, ID 83702

"Shealynn is the best sales associate I’ve worked with in years! She has amazing knowledge and great work Ethic. I’ll only be going to her for any upgrades or devices I need in the future. I’d even consider her more helpful than the manager guy that helped me previously. If you ever need an upgrade or a device for your account go see her!"

"Came in to get new phones we were turned down because they close in 30min ( totally understandable.) what was upsetting was their employee Taylors attitude. He acted like we were bothering him by asking any questions about the deals Verizon has online and went as far as denying the deals that were clearly on their website. Definitely won’t be coming back to this store."

"My phone crashed so I went to this store. I specifically asked the employee how to hard reset an iPhone 15 pro max. He had no idea and suggested that I google it. I asked him if he could sell me a new phone and he repeatedly reminded me that he was closing in twenty minutes. Luckily, I went home and googled it and figured out for myself how to hard reset this phone. It worked and now my phone works perfectly. This store is completely unhelpful and I will be going to the company store next time."

"Absolutely THE WORST experience buying a phone EVER. I have never met a salesman that has told so many lies and that is seriously saying something. There is a reason this one is never busy. Do yourself a favor and go to ANY OTHER STORE!"

"I cannot believe I was just scammed and lied to by a commissioned sales girl. When I was in buying a phone today she told me I would have to buy a cord and charger. When I questioned that she told me there was not a power cord in the box and all kinds of dissing Apple being for profit etc. When I started opening all the boxes and questioned why there was a 6' cord when I said I only needed a 4" cord she lied and told me it said 4' on the box which I pulled out and showed her it said 6'. I then opened the phone box which had a cord. When I reminded her she had told me there was no cord in the box but there clearly was she said she had told me there was no CAR cord and I would need it!!! She did not ask if I needed or wanted a car charger but managed to charge me for one. After I paid for everything and told her I didn't need a car charger she told me the same lies. I will be contacting the manager and hope they have videotape of the transaction."