Boise Daycare & Learning Center 1410 North Etheridge Lane, Boise, ID 83704

"I wanted to love this place so bad. I toured when I was still pregnant. It looked like such a nice facility and it was so close to my home and based on the tour and what I was told by the director it seemed like very high quality care. After my 4.5 month old daughter enrolled we started seeing issues right away. -Before she started daycare my daughter never had any diaper rash at all. Her first day she came home with very bad diaper rash to the point it was almost blistering. After it healed over the weekend we sent her in again and she got diaper rash immediately again. We brought in ointment and had to talk to the staff several times about making sure to change her diaper regularly. -SAFE SLEEP: I’ve seen babies sleeping in swings with blankets over their faces each time I come in and when I ask about it they say they don’t keep the babies in there once they go to sleep but there are multiple babies in the swings sound asleep whenever I go in. Also when I came and got her I saw she was asleep in a swaddle even though she’s over 4 months old and rolling. -LACK OF TRANSPARENCY: Building on the above, when I asked one of the teachers where my daughter slept she told me the swing or bassinet. I asked my husband to instruct them not to put her in a swing during sleep when he dropped her off the next day and they told him they don’t put babies in swings for sleep (even though I saw it with my own eyes). Then I asked them about it again the next day and they said they only put babies in swings to get them to fall asleep then move them within 5 minutes (even though almost every time I came in there were multiple babies sound asleep in swings or bouncers AND blankets covering faces). Then when I brought it up with the director she said some parents ask to put their babies in the swings and she allows it and she said that her training said it’s ok to swaddle babies that can roll (it’s not). -The papers they give with what happened during the day are never accurate, for example we send 2 bottles and they say she had 3 bottles (I’m terrified where the 3rd bottle came from - was it another moms breast milk?) There were other small concerns not worth mentioning but the whole thing felt like a bait and switch from my tour. I set up a meeting with the director, Miss Patty with the intention of unenrolling our daughter based on the issues we saw. During our meeting Patty seemed very receptive to my concerns and spent an hour talking to me about how if I decided to keep my daughter enrolled then she would make sure there would never be an issue again and it would be “a new daycare” when I returned. I told her I’d need to talk it over with my husband but that I appreciated her receptiveness. The next day i got a call from Patty saying that after talking to the owner (patty’s sister I believe) they decided my daughter wouldn’t be a good fit. That was fine with me since I came to that conclusion anyway but alarming that they think parents that look out for their child and other children’s safety is not the right fit. To add additional transparency that I think is worth knowing, I later learned from a former employee that almost all the reviews for this place are from employees or family friends. Do not rely on them. Edit: Of course they have a snarky reply to my review. Yes while in my meeting with Miss Patty when she was asking me to keep my baby enrolled I told her that if I did keep my child enrolled and continued to see unsafe practices then I would have to warn others publicly which I am doing. Before I had a chance to decide if another chance was possible, Patty called and told us it was best to just leave. We were able to enroll in another center that practices safe sleep with all the children, provides accurate updates and pictures in real time all day, and is super engaged with her! At nearly the same cost. We are so much happier now."

"Boise Daycare & Learning Center is the best of the best! Even after moving to the other side of town and trying another daycare, we decided to come back to take our son and daughter here again. Our 2.5-year-old son loves it so much and is so connected to his teachers. If knowing your child is safe and loved while you are at work is important to you, this is the place to go."

"We love Boise Daycare and Learning Center. They take such good care of our girls. Our daughter is super picky about who she spends her time with and she loves going. We are so grateful for Patty, Ashley, Emily and all of the other staff that take care of our girls everyday."

"This is by far the best daycare in Boise, the teachers are so amazing, caring and happy. My son has been attending for about a year now and has learned SO MUCH, more than I even know possible at 1.5 years old. He comes home everyday with new skills, like sign language and putting his plate away, and new words like please and thank you! He loves getting dropped off to play with his friends and fave teachers. I feel super safe dropping him off and feel so blessed to have found this daycare. BDLC has far exceeded my expectations. 10/10 recommend."

"I feel incredibly blessed to have found such amazing child care for my daughter. Since day 1, the staff at Boise Daycare & Learning Center have cared for my daughter as if she were their own child. Each morning when I drop her off I know she will be in good hands for the day. My family has built a wonderful relationship with the staff over the past year and I cannot thank them enough for everything they do. Thank you, thank you, thank you for caring for and loving my baby girl. I cannot imagine going anywhere else!"