Big Smoke 3134 East Mullan Avenue, Post Falls, ID 83854

"Most of my interactions here are great but today 12/15/23 415pm guy was very rude and antagonistic huffed and puffed about ringing out a 2 zyn and a monster he had to open a new roll and was so frustrated the ripped it out of the package and a couple flew across the floor and the one he gave me was damaged because of it just very unpleasant and unprofessional when moments before he was outside chatting up with his friend but I guess my business irritated him having to ring out a few items. Do better to whoever the guy is with facial studs everyone else I have had the pleasure of meeting that works there are kind"

"We were able to get clove cigarettes which my sister finds hard to get. The clerk was friendly and helpful with suggestions. Lots of accessories are available as well"

"Very Friendly Service And Always In Stock With The Products You Want. Also, The Shop Is Consistently Kept Clean & Organized‼️"

"The lady working here on July 3rd was kind of rude to us. We would ask her questions and she just answered really quickly and tried to brush us off as if we were irritating her. Well ... sorry for disturbing you ma'am. I thought you worked here for the customer. I thought you were supposed to provide a customer service to us and be decent and nice to us. We won't be going back here because of how rude she was to us. I only give the 2 stars instead of one, because the store has decent prices and a good supply of stuff. They really need to work on their customer service aspect though. That is, if they really want to compete with other shops out there - who actually make their customers feel as though they are appreciated."

"Show up on Saturday at 5 till 11 with open sign still lit, only to try to open a locked door and receive blank stares. Another customer pulled up beside me and was as well, denied service. Now I have to go to Mav and pay double for smokes because some entitled millennial can't be bothered to fulfill her duties. Pathetic."