Casey's 400 North Rock Road, Derby, KS 67037

"I'm a dasher and get gas at this Casey's very often as it's on the edge of derby, so it's easy to hit on my dashes. Well this morning, shortly before 10:30 am I had a very poor experience for the first time. Typically this Casey's is great, but I'm usually here in the evenings, and the evening staff is MUCH BETTER than the morning staff. When I came in there was no welcome or acknowledgment, when I did come up to the counter the lady did not say anything to me at all. She talked to the lady next to me, and explained things to her as she walked up but completely ignored me, even though I was first. Then she was talking very badly about a employee/coworker, complaining about them directly in front of me to a coworker while simultaneously ignoring me, and as someone that's been in management for 10 plus years this is something you should never do. Even if you have a conflict with a co-worker or employee, you never talk bad about them in front of customers so I thought that was just very distasteful and horrible. At this point, she still had not acknowledged me so I finally just said can I please get $10 on pump three she still didn't say anything to me, but entered into the system, I entered my card and then my Casey's rewards number and she still didn't say anything, and it went through and I said thank you and walked out and she very snottedly said Thank You Back. Her name tag read christina, she was probably about 50 to 60 years old with shoulder length blonde/grayish hair and she was nice to everybody else around her except for me for some reason, and I have no idea why I've never seen her before, but like I said beyond that she was talking very horribly about an employee right in front of everybody which you should never do, and just completely ignoring me while also helping other people like I was invisible. The only thing I can think of is that I have bright pink colored hair and Tattoos so I did feel discriminated against. I will still come to this Casey's as it is on my route, but I will only do so on the evening shift now."

"At least 4 pumps always broken. If the pumps not broken the card reader is, if the card reader does work than it takes 2 minutes to read it. Randomly pulls 100 out of my account even though I only spent 40, one time even overdrafted my account and had to call my bank and explain I only spent 40 dollars."

"This place is a mess. Fuel pumps act like they're connected via dial-up or Pony Express. The lot has been a mess every time I've ever been here. Avoid."

"I never have any trouble with Casey's, and the employees are always kind and curtious. I would have given 5 stars; however, I noticed my tire was low on air, so I looked up free places to get air, and Casey's popped up on a map. I was so thankful because it was closest to where I was, and I got up there, and the entire hose was missing. There was no out of order sign on it, just a missing air hose. That may not even be something that was their fault. And I would still give 5 stars, but it's been over a month, and still no hose!"

"$1.93 for a fountain refill, trash everywhere outside, chatting with each other inside instead of helping customers... Are you even trying to compete with QT and Kwik Shop? I'll go out of my way next time."