Residence Inn by Marriott Boise West

"Staff was amazing. Vicky and all the others were exceptional and so accommodating and welcoming. Room was clean!!! Normal room otherwise, but very clean which was great."

"Great location, the room was clean, and the bed was comfortable. Staff were friendly and willing to help."

"I'm conflicted because the room was great; and the price was fair, and the breakfast was pretty good. But we booked through the Marriot app and weren't informed that the pool was down. The hotel had a deal with a gym a few miles up the road, so we load up and drive over - only to be told they don't allow kids in their pool. Another thing the hotel didn't inform us about. Just a lot of communication breakdowns that were unfortunate."

"Great service from the front desk staff! Awesome breakfast every day, nice rooms, very nice stay. Thanks for putting up with us rowdy RV guys! Catie at the front desk was awesome!"

"The rooms are a bit aged and need some maintenance. But I will say, we live here and had to stay due to a flood. The staff here specifically Catie Willis and Christopher Knapp were so kind to us. They adhered to our every need with 5 kids! The manager helped them make hot cocoa. The cleaning lady gave us goggles. The breakfast staff helped us feed five kids in one go instead of watching us trying to plate things. Everyone here is so kind and understanding. It may not be the fanciest place you stay, but it'll feel like you're staying with family for sure which means so much more to me."