Chipotle Mexican Grill 2439 South Seneca Street, Wichita, KS 67217

"My girlfriend and I came and got some bowls for us and her parents hoping to fill up. The guy who piled the food onto her and her parent’s bowl put a lot of everything into it. The girl who did my bowl, however, REALLY skimped out on everything. I asked for more carnitas and she put one tiny extra strand on top. My girlfriend got TWICE the amount of food I did. I ate the entire bowl in about 5 minutes and was still hungry. It tasted great, but for 13 dollars for the bowl alone, it definitely wasn’t worth it. I love the food at chipotle, but this was an extremely disappointing experience."

"Very appreciative of the chipotle staff for helping me with my large order for the big game. Especially Alex and Josh they were very friendly and on time with everything I needed to have a good party. Highly recommend this location for any of your daily/party needs!"

"Gotta be honest here. First wasn't too happy with the miniscule amount of rice I got in my bowl, but... I was eating and found two huge chunks of avocado skin in my guacamole. Mistakes happen, but can't give it more than 1 star with that big of a mistake and plus hugely skimping me on rice..."

"I never had issues with this Chipotle until 9/12/23. I ordered ahead on the app, went for pick up through the drive thru at the time promised and it wasn't ready. Okay, they weren't busy but whatever. Waited and played on my phone until another worker came and asked if I had an order. It had been ten minutes so they forgot about me. I explained what happened, she left and five minutes later I got food that was "sitting on the wrong rack", I checked and it was the wrong temperature and the hard shell tacos were soggy. Got the manager who agreed to have it remade and took my receipt. Female worker came back and handed me my order without saying anything. Got home to two tacos with three pieces of meat and one with four. So, paid $11 for less than two tacos and aggravation and no receipt. I don't think I'll be ordering from any Chipotle for a long time."

"We waited over 5 minutes in line before even being acknowledged. There was a lady behind the counter running around barking orders at other coworkers but refusing to actually help. The girl preparing the food did a decent job preparing the food. The lady in front of us had to wait over $10 for the man on the register to make a bag of chips and give her change he had to go get money from the safe to make the correct change. Once we got to the register the man at the register at us if we needed anything else. We asked for chip, a side of sour cream and a drink. The lady that prepared the food got the side of sour cream then dropped it on the floor picked it up with her gloves on set it on the counter and still was going to let the man on the register give us the side of sour cream. The lady preparing the food then went back to the line and started making someone else's food with the same gloves on that she touched the floor with. Absolutely disgusted we asked for another side of sour cream that had not been dropped on the floor and the man on the register prepared another side of sour cream. The lady preparing the food proceeded to yell at him and tell him he gave us to much and he wasn't allowed to give that amount of sour cream. This was a 5 minute process and then he tipped the food to put it in the bag. The man at the register failed to give us our drink without asking twice for the drink. Then dropped the side of sour cream in the to go bag. When we sat down at the table the table had not been cleaned from the previous person eating there. When reaching into the bag to get our food out food was covered in sour cream (see pictures) all of our containers were covered in sour cream and we were unable to use the side of sour cream because it all dumped all over the bag. When getting our drink they were out of several different kinds of pop. The straws were not stocked instead they were still in the plastic bag thrown on the to-go shelf in front the pop machine. Another customer had to ask me where I got a straw from. Needless to say there wasn't just one thing wrong with our visit the whole visit was unacceptable customer service."