Copart - Wichita 4510 South Madison Avenue, Wichita, KS 67216

"My car was taken here after an accident. When I came to pick up my belongings, half my things were missing. A gift worth $60, was missing, important things hanging on my mirror were cut off, one of my seat covers was ripped and had to be thrown away, and a steering wheel accessory was missing as well. VERY disappointed and wondering where my stuff went as there was trash still left but my things were missing."

"Went to pick up a car from here, and what a disaster that was. Rude staff, absolutely zero help from any staff at all. Paid for a $10 vest, and never received it. Refused to give me title to my car I paid for. Spent 2 hours arguing back and fourth until I received paperwork. I highly do NOT recommend this location. Buy from another location to save you this headache."

"The Management is terrible. They had me go back to pick up a car, then told me I had to schedule an appointment in order to pick up a the car. I explained i drove from 6 hours to pick up the car to the Management, and she was super rude and told me her ataff made a mistake and i wouod have to drive home and come back Monday to pick up the car, after her staff stated to pull back and pick up the car. Had the loader tell me how me how to schedule an appointment for that day, and was able to grab the car right then and there with his help. I am almost certain this isn't the first time the manager has had a complaint, and the loader stated she was not a nice or compassionate person. Thank you to the loader for the help and saving me a 12 hour round trip! I received the car and there is no keys for me to get the car going. Now I have to spend another $500 to see if the car runs, after the lot stated it Runs & Drives. Awesome!"

"BEWARE - THEFT AT THIS LOCATION, someone is picking off expensive parts. Recently bought a car at this location. The pictures showed the steering wheel airbag intact, after picking up the car I stopped by the gas station for a fuel and load inspection. I noticed the Steering wheel airbag was missing."

"Ladies at the office were very polite and did a great job to take care of the customers. It seemed like a busy day as the wait times were excruciating. Despite the great service inside, the first impressions at the entrance of the building were not quite satisfying. Copart being a very profitable business, I’d assume they can afford to pay for some asphalt on the customer parking at the front. It was a windy day and the dust was getting everywhere. There’s definitely a room to create a dedicated parking/ waiting area for the pickup drivers. The shenanigans at the entrance were exhausting. I like the added technology to get on a waiting list to enter the building, but most of the drivers had no clue what to do and kept banging on the door. Ultimately, the competition for this industry is growing by the day and if they don’t fix these issues, they will face the consequences."