Basin Pacific-Post Falls

"Excellent customer service - Mike went out of his way after hours/over the weekend to get me immediate coverage on a new vehicle before I drove it home."

"Basin Pacific has been handling our auto and renters insurance for over 5 years. They answer all of my questions and I always feel confident we have the coverage we need. Everyone is always so friendly and I've enjoyed working with them."

"As a new resident to Idaho, I was lucky in finding Basic Pacific in Post Falls. They have been super responsive, answering all of my "getting started" questions with patience and skill. I now have good and inexpensive coverage for my home and auto - all accomplished easily, over the phone. Thanks for your help!"

"I used to use this company often. I was always happy as they would offer me multiple quotes from different companies and I could compare and we would move forward. Unfortunately, that has changed. I recently asked for some quotes as I was trying to switch companies, and since, last I knew, they offered many options I felt confident that I could get a couple quotes. However, that was not the case. They would only tell me the quotes from one company, of which I said I was not interested in having insurance from that company as I know they are one of the worse out there. I asked for quotes from other companies but Mike would not offer them to me. It's really disappointing when agents sell out to those who are lining their pockets with incentives, instead of what the customer wants. I am really disappointed as I did not see Mike being that type of agent. I will be moving on to another agent/company who will offer me choices."

"I was referred to Mike Young with Basin Insurance a few years ago & I couldn't be happier with the service I've received. Mike has helped me insure several vehicles, a camper & a renter's policy & everything has gone smoothly. I feel that Basin has my best interests in mind & Mike is always quick to respond to my questions. Highly recommend!"