Acrisure Post Falls, ID (Dickinson Insurance)

"Just wish they would pick up the phone, like ever.. was calling as I am thinking about switching up insurances and, much like every time I have tried to contact them over the last eight years, nobody answers. I think that was the final nail in the coffin, USAA here I come."

"I've been with them for over 25 years. Since they were in a little yellow house by the freeway, and they are amazing! They help me with my personal and commercial policies. They've always been great to work with."

"I learned about Dickinson Insurance from a business competitor who generously shared their insurance provider. Since then, I've become a loyal customer of Dickinson Insurance. Their rates are unmatched, and their customer service is exceptional. I've recommended their services to my family and many neighbors multiple times! 5 stars for this company! 5 stars for my agent Bri!"

"My experience with Dickinson insurance has been consistently poor. They are constantly difficult to reach, rude, and always play phone tag while refusing to respond to emails. Incredibly frustrated with how they have conducted business with me as a client and I will no longer be using their services."

"Just realized my insurance went up a whopping $155 PER MONTH as of 3 months ago. No tickets, nothing changed on my policy. Called to ask what the heck is going on and she could not answer, just said the premiums have increased for everyone. But almost $1000 increase for a 6 month premium???? And no courtesy call to let me know?? You would think your customer would want to know something like that?? She is “shopping” for a better rate we will see. I will update my post if she miraculously gets me anywhere close to what I was paying before."