Quick Lane at Kendall Ford of Meridian

"I have had good experiences so far with quick service and no oil change issues."

"Outstanding service all around. Recently had my 2019 F150 in for oil change and general maintenance as I was approaching 100K miles and maint pkg was expiring. I spoke with Garret Rush and told him what issues I had and that my maint pkg was close to expiring. He said, "No problem We got you". He and a technician looked over my truck and figured out all that needed to be done. He called and said they'd need to order parts and then get it scheduled to be worked on. I was expecting 2-3 weeks but Garret called me in 2 days and said parts were in and they could get it done today. I brought my truck in and they got right to work. The technician literally took the keys from me and got to work on my truck. Garret said he'd keep me posted on the progress and when I could expect it to be done. Through out the whole process Garret kept me up to date and informed. The Ford Technician did a great job and my truck is running like NEW... ready for another 100k+ miles! The whole team at Kendall Quick Lane has always done a great job. This time they went above and beyond to get the job done right and make the customer happy. This is why I will continue to trust the team at Kendall Quick Lane to keep my F150 in top shape. THANK YOU Garret & Team I could not be happier with the service."

"Came in for a full service oil change without an appointment and they got me in and out in about an hour, which I would say is pretty good for a Saturday in the afternoon. The service itself was good, except I asked them to set my ture pressure to the recommended pressure, and they forgot to do that part...other than that, everything went well."

"The longest oil change you will every experience. Got here early at 730 to beat the line and currently still waiting at 940. Definitely schedule before you come. Nothing quik about it"

"I was approaching 100,000 miles on my vehicle, which signified that I needed to get a variety of proactive mileage based maintenance done. The dealership I usually get my vehicle serviced at didn’t have any reasonable time frames to do the maintenance themselves, and instead sent me home with a multipoint inspection form that highlighted work that needed to be completed as soon as possible. With that being said, I called around to various popular shops and dealerships in the treasure valley to get quotes as well as established wait times as I had a great deal of work that I wanted done all at once. Out of the numerous businesses I contacted, Kendall stood out far above the rest for a variety of reasons. First off, the customer service was unmatched by their competitors - from the moment they answered my call I was treated like a valued customer. The service advisor (Jacob Swenson) put forth a great deal of time discussing the work with me, addressing my questions, and providing me with various options - showing top notch professionalism, customer service, and above all else knowledge and experience. Likewise, Jacob and other staff here worked with me to identify a feasible timeline for the work to be completed that suited my hectic schedule, and they were able to schedule me within the time frame I needed despite their booked schedules. The work was no different than their customer service. Jeff was the tech that serviced my vehicle, and despite having a multipoint inspection print out from the prior dealership, they did their due diligence and ran their own inspection to ensure the recommendations were accurate and appropriate to give me peace of mind. In all, Jason, Jeff, and their crew were able to complete the large quantity of work in a single day with the highest quality whereas other dealerships and shops could not. As such, I will very much be returning to this service department in the future."