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Tesla Center
1805 North Pepper Lane, Liberty Lake, Washington, United States
About the Tesla Center
Tesla Center is a premier car repair and store located at 1805 North Pepper Lane in Liberty Lake, Washington, United States. Specializing in servicing and maintaining Tesla vehicles, our experienced technicians provide top-notch repairs and installations to keep your electric car running smoothly. Visit us for all your Tesla needs, from routine maintenance to custom upgrades.
Photos of Tesla Center
1805 N Pepper Ln, Liberty Lake, WA 99019, United States
Opening hours of Tesla Center
Monday:
10:00 - 18:00
Tuesday:
10:00 - 18:00
Wednesday:
10:00 - 18:00
Thursday:
10:00 - 18:00
Friday:
10:00 - 18:00
Saturday:
10:00 - 18:00
Sunday:
10:00 - 18:00
Reviews of Tesla Center
"I was very happy with the work this Tesla Service Center did, and with the clear and quick replies to my messages in the Tesla App. I owned my first Tesla Model S in 2014, and my second in 2018, so I have been to several different service centers over the years in California. Those service advisors in those other places were so overwhelmed with the volume of customers they hardly had a moment to talk with me. At Liberty Lakes, the service advisors and the service manager were very generous with their time with me, explaining details (which I like), and answering my pesky questions. I want to send a BIG SHOUT OUT and THANKS to John, Nick, Eric, and Alec (who I understand replaced my windshield). I highly recommend this service center!"
"Made an appointment to get my windshield replaced since I noticed a couple small cracks. Very easy process through the app. It said it would take 3 hours so I dropped off on a Friday expecting to get my car done the same day. They then said it wouldn’t be done Monday, no big deal they gave me a loaner for the wkend. Monday comes around and the app notified me it was complete, so I drove out to go pick up my car, wasn’t in the spot it was said to be in. I went into the service center to check where my car was. The service rep checks his computer and says let me go check something. He finds out they changed the windshield on a different car and tells me to come back tonight and pick the car up. I also added a check of the car once I just purchased it from a separate dealer. They gave me the results of the inspection before I came to pick up my car so I asked are they sure they did the inspection on the correct car. He said he wasn’t sure. My faith was lost in their ability to know what actually was going on. Once I arrived back to pick up my car they gave me the same results which I still don’t know if they were correct since I asked them again if they did it on the correct car. They couldn’t give me a direct answer. I will avoid taking my car back to this place at cost cause I don’t think they have a clue what they are doing."
"If you are considering a new vehicle, regardless of whether or not you're sure a Tesla's right for you, go see Renee at Tesla LL. Renee is kind, incredibly knowledgeable, and highly professional. We walked in on Sunday not expecting to purchase a new vehicle but were blown away by the car and the experience. Renee was a fantastic listener to our needs/wants in a car and was highly communicative throughout the entire process."
"I’m a big fan of their products but the customer service needs a fair bit more training. Only able to communicate with them on Tesla app messaging platform and both occasions I’ve dealt with them having experience with whoever is sending the messages, not reading prior communications that they have sent, which contradict what they say and trying to charge me for something that they admitted was their mistake and no compensation or even an apology when it took an additional trip in and downtime in my workday to deal with the issue"
"I've been in twice. The first time was to demo a model y. The process was quick and the sales people weren't pushy. That's different from any other place I've gone to for test driving a car. The second time I went was to pick up my model y. The sales associate went over everything to make sure our car worked with our phones and we understood the features of the car. It's nice going into a car dealership/service center where sales associates are not worried about selling you the car, they just show It's features. Cars are expensive, so I can't say I will definitely do it again, but if I do, I won't dread the buying experience."
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