The BrickHouse

"Took my boyfriend there for our first massage ever did a couples massage... nervous but it was amazing and definitely plan to do it again...so relaxing and felt amazing!!! Both staff or therapists were amazing did not feel uncomfortable or anything...my person always kept checking to make sure I was ok and if the pressure was ok as I was nervous about my neck... They did amazing definitely recommend"

"I wish I could give 3.5 stars, the massage itself was wonderful, Ariel did an incredible job. This was my first massage and she made things very comfortable and gave a great run down of what would happen and what I needed to do. My main problem was the customer service in the front. I understand wanting to chat with your co-workers and that sometimes check out doesn’t go as smoothly as it could, but there needs to be a level of professionalism because youre the first people guests meet and the last people they interact with. I had a mix up during checkout, my husband had initially paid beforehand but ended up changing and rescheduling the appointment so the payment ended up not being transferred to the new appointment. I brought up that I was willing to pay happily if they couldn’t find the information, but they just looked inconvenienced about the whole situation and kept glancing back and forth at each other the whole time. The phone call where my husband had to switch the appointment over was similar and it was hard to get the information we needed to reschedule the appointment. There was a similar inconvenienced tone of voice over the phone. Again, the massage was wonderful I highly highly recommend Ariel. However, please talk to your front desk employees about how they’re the face of your company, it really does change the experience and vibe of the business."

"Always so welcoming. Delacy did a great job with my pedicure. I have had several services over the years and every experience has been wonderful. Hope to return again soon. Thanks for a fantastic place to relax."

"I came here for a massage and pedicure on Jan 7, 2024. This place is so freaking cute the second you walk in. my massage with Allison was so relaxing and lovely. Being pregnant I feel she made sure I was comfy and truly enjoying my massage with her. For my pedicure I am the least bit impressed. I didn’t get the girls name but she was too busy talking the whole time I feel she didn’t give her best. My toes are all cut a different shape and some of my nails didn’t even get painted all the way. I really wish I didn’t get charged for this but I didn’t say anything out of guilty conscious.. I’m also confused on the pricing since I only got a classic ped for $50 but I was charged $65 for mine. If I come back it would just be for a massage."

"I had one bad experience at brick house a few years ago- management was quick to communicate with me and make things right. Because of that, I have returned several times and have experienced amazing facials and massages. Ali did my facial last time and I was so very relaxed and I can’t wait for my next one. I love the cute building, the coffee bar, the friendly staff, the comfortable rooms and the bundle packages. Thank you for being my go to spot for over 7 years now!"