JCPenney 4730 North Division Street, Spokane, WA 99207

"$245 later hair looks the same 5 hours later this lady was a joke worse hair cut,color job ever you can't see any color you suck lady! Lucky I even paid them vary vary lucky!"

"It's as it's always been, pretty ok. They do need to get some better help with customer service though, a bit more professional and friendly."

"BEWARREEE!!!! I went into their clearance section today and found some great curtains for sale for 9 dollars. I went to find a cashier and one of the sephora girls said she can help me check out she scanned the curtains litterly 10 times because she didn't believe they were 10 dollars even though it was scanning in at 10. She walks over to her manager while scratching OFF the discount sticker and told the manager it wasn't scanning. When they come back i told them it has the sticker on and the sephora girl was like. Ooo no I didn't see a sticker maybe it scratched off even though I SAW her take the sticker off.so they took the full price and gave 70 percent off cause that's their sale in the store. I ended up paying close to 40 dollars for these curtains instead of the 10 dollars that they were supposed to be. Shame on all of them. I hope upper manager sees this and fires them for scamming their customers."

"Had a great experience last weekend. I was looking for a hair product that I saw was in stock online. A couple of employees couldn't find it but Madds in the beauty salon found it right away and was very helpful. Thanks!"

"I wasn't impressed with how the ladies department was displayed. It was bland and masculine. Yes..it is winter. Make the displays, and four arms have some feminine flair. I thought that I was in the men's department, and I circled twice before I realized that I was already in the women's department."