Subway 10414 West Overland Road, Boise, ID 83709

"Generally I’d give a good rating but having a tip selection for a counter purchase is insulting. I won’t go back ever. Your employees get paid plenty. I don’t need the pressure of paying more. Remove the tip option."

"Tried to get sandwiches to-go last night with my wife and 3 kids at around 8pm. We would have easily purchased over $40 in sandwiches last night. However, we went to walk in and there was a sign on the door: "Lobby closed / On-line orders only". I opened the door, looked inside, saw three employees talking and laughing behind the counter and no food being made or any customers in the store. I pointed to the sign and asked if we could order at the counter (like normal for Subway) and take our sandwiches to go. We had no intention of eating on the store anyway. One of the girls looked at me, grinned, and said "no, we are short staffed, you can order on-line and wait in the store but you can't order at the counter. We turned around and walked out. I hope the owner reads this and understands the choice the employees made last night to turn away business. I have rarely seen Subway with more than two employees working so to see three behind the counter and be told they are "short staffed" was surprising to me."

"Cashier was friendly enough. The bread, however, was really dried out and guessing by the crunch when I bit in ( didn't have it toasted) I'm inclined to think that it wasn't exactly made fresh. The rest was ok and it wasn't bad enough that I won't try eating there again."

"This location has turned me against Subway altogether. They didn't get our online order at all. Then, they kept arguing about what was on the order even after I showed them the order on my app. When they finally got our sandwiches made, they were mostly bread and very little meat or veggies. I am usually a regular Subway customer, but I have begun going to other sandwich establishments since."

"I had a coupon for buy one and getting one, with a soda extra. So I get my wife her same sandwich with added salami. Total was $19.20 for the total cost. I get home and find out they charged me for ham and salami for a total of $5 extra. Turkey Ham and cheese is a regular sandwich. This place is a rip off."