Subway 5024 West Emerald Street, Boise, ID 83706

"Ordered through the website. When we got there to pick it up, the order got canceled because they didn't have the meat. Supposedly my debit card got refunded the charge. Two weeks later and several calls, still no refund. Today I was told, it appears to have been refunded on their end so dispute it with my bank.... not happy...."

"Just went in to get breakfast & the guy there didnt acknowledge me for a few…then he walked past me without a look, went back to the rear…came back out as if i were invisible, i left without ordering & went next door to Sonic….i wont ever go back & you should also reconsider"

"I ordered at 1pm on Feb 18th, I go to subway all the time but typically go to other ones but was in the area, I always order the number 20 (chicken bacon ranch) but wasn't a fan of the rotisserie so I always get the grilled chicken because that's the original way it was made. He told me it couldn't be made that way and I couldn't change the meat, (never been told this and I go almost once a week) so he charged me for the grilled chicken and extra for bacon and cheese, so my coupon didn't make it as cheap as it normally does because the "additions" weren't part of the coupon. Probably won't come to this subway again. Subway is supposed to be make it how you want...."

"This was a difficult location to find as it's tucked behind other businesses. The man on duty was attentive and paid attention to our needs. He apologized for the difficulty in finding this location."

"Felt rushed/Rude Service We arrived 30 mins before closing to the open sign off. When we went inside we were greeted with a harsh huff and glares from Elsie. Our food was throw together and messy. I understand arriving 30 mins till close is frustrating but her attitude was unnecessary."