Chipotle Mexican Grill 702 East Boise Avenue, Boise, ID 83706

"This has become ridiculous. I eat here often out of convenience. I’m curious how the owner of this establishment is allowing this to happen for some time now. This is always something wrong with our order. Always. Today my burrito was missing two ingredients and obviously was disappointing…"

"I was debating on whether or not to write a review that basically focuses on portion discrepancy, but after reading the other reviews, I felt compelled do write it. This location is terrible! I have eaten at 2 other locations and both the service and portion sizes are much better there than here.The person who got served after me, was a much younger, high school aged looking individual who must have known the kids working here. His portion was at least 50% larger than mine was. The servers were laughing at the size of his bowl as compared to mine. When my server went to add the black beans, it was clear that the container was basically empty. Instead of taking time to refill the container, he gave me the last 7 beans and moved on. The service here is average at best, the food was not all that good, and the portions are ridiculously small, unless you are a high school kid. I will not return!! Your response system of using a Bot to handle customer complaints is as pathetic as the service you provide in your store. Chipotle is a joke!"

"I order in the chipotle app all the time. Frequently they get the order wrong. Today they didn’t give me my chips or a double protein salad. They don’t answer their phone so you are stuck using the chipotle app for help. The app doesn’t do much. It gives me a free entree and free chips for another order but I can’t use them together. It doesn’t credit me for extra protein that I paid for. So I lose twice. No dinner. No replacement. Can’t use the two coupons together on the next order so to be able to use the coupons I need to place two orders so chipotle wins again. They pocket my extra charges for protein then make me order multiple times to be made whole. This is a terrible service and there is no way to fix it. If there were other options around town I’d stop ordering from here."

"Worst chipotle I've ever had. I'm a trucker and I've ordered all over the country through doordash. I've never been disappointed. This slop was just delivered to me at the peterbilt while getting my truck fixed. Brown guacamole and the rice was hard. The salsa tasted sour and the tortilla was stale."

"This chipotle in East Boise have been providing bad service and very low portions of food in their bowls. Usually, they used to fill up entire bowl. Nowadays they barely fill the bowl. The amount of food you get for the money you pay is very less. This is pretty ridiculous. I need my money back. And every time they have only online order options. No dine ins, no take outs & always short staffed. This is not Mexican food; this barely even qualify as food. Please stop advertising it as Mexican food."