Chipotle Mexican Grill 7610 West State Street, Boise, ID 83714

"Vegan sofritos rice and bean bowl. Limited seats padded"

"There food was good but the steak was a little bit too spicy for me but it was good overall and there lemonade was also very tasty there service was very great and tried to help as much as they could when they also had to serve other people"

"I ordered online today. Came in, and I was disappointed at how bad they serve online orders compared to as if you go in person and ask them what you want in your bowl."

"The staff were nice, kind, and helpful! The food was good. I'd definitely recommend this place. I will be going back."

"My wife and I ordered online on Friday 1/14 through the Chipotle app. We were notified that the store was out of chips and lettuce. The first dish was one taco with barbacoa beef, rice, salsa, cheese, and the first picture is what we received. The second dish was one taco with the plant based chorizo, black beans, rice, and the second picture is what we received. The third order was three tacos with barbacoa beef, black beans, and the third picture is what we received. Whoever made the third order didn't drain the meat or beans so the tacos were soggy, the packaging was soaked through and ended up soaking through the bag that our order came in. I drove to the store and asked the employees if they were able to remake our order. After showing an employee the food that they sent out (maybe a shift lead?), she seemed annoyed and asked me what was wrong with the order. After remaking our orders we finally recieved the correct portions and quality. Through the app I requested contact info for the GM or manager to inform them of fixable issues but was informed by customer service that the local management team would be too busy to talk to me. Chipotle has been slowly getting worse with customer service and food quality for a while. If they paid their workers more and stopped overworking them, I'm pretty sure it would fix a lot of these issues."