KC Diabetes and Endocrinology

"If I could give 0 stars I would. If you’re thinking about working here DO NOT EVEN THINK ABOUT IT. They expect you to learn and know everything in a day or 2 which is NOT DOABLE. They don’t even have anyone that can train you correctly. Firing someone only being employed there for EIGHT DAYS because you claim “you’re not getting it right” is unbelievable. Everyone here is rude and always on their phones. They do not care about their patients. I wouldn’t even recommend coming here at all."

"**edit** I was going to wait to update this review until after my appointment and I'm glad I did. Dr Mounla, do you think it the best time to talk about a review is cornering a patent during an appointment? When you asked how I was doing and I said not good this is the time to talk to someone about what they experienced? He first asked me about my calls which that info was available below and then after a little back and forth started to blame me for the experience I had and talk over me. I'm autistic and don't deal well with direct confrontations like that. Had you asked about it (especially before the appointment) we could of had an email exchange or a phone call to discuss it. Confronting a patient when they can't escape is not great and I had to rush out because I was quickly overwhelmed as I am going through a lot right now and my blood sugar/a1c are a constant source of worry for me. I had to rush out of the office as he was very confrontational discussing this, and I did not have the bandwidth for it. I feel bad for his staff as they are fantastic. I also found it funny I didn't get a call back until shortly after I left the review. It may have just been a coincidence, but the timing makes me wonder. I also thought I had scheduled an appointment with the nurse practitioner, which imo was nicer in general. Please do not contact me ever again, and if you have an issue with a review, please contact the person before or after their appointment outside of your office. Don't confront people in front of you we don't like it! **end edit** I think I'm still a patient here but I honestly no longer know. I had to cancel an appointment as I was between jobs and didn't have insurance when my appointment was scheduled but said call me back in November when I know what my insurance is. I have called a few times since then and have not been able to get a hold of anyone here and now I've left a few voice mails with no response. They were okay when I was going but I think they just blamed me for my diabetus and just didn't treat it as aggressively as I would have liked. Regardless they are Mia currently and don't know what to think now, did they close??"

"I have only had a great experience with KC Diabetes. I get in quickly and the doctor is always friendly and answers my questions. He helps me with coupons and samples when he can. My blood sugar levels have improved so much since seeing Dr. Mounla. Thankful to have a caring doctor. Thank you Paulette Rakestraw"

"When I proposed a different plan of treatment that was discussed at the first visit and he made clear was an option, I was told that I “can see another specialist for a second opinion” why would you propose two courses of treatment and then when the PATIENT asks to change THEIR treatment plan for THEIR issue would you tell them to take a hike? EDIT: I was personally called by Dr. Mounla and told I cannot be seen at this clinic because of my review :) instead of hearing anything I had to say he talked over me and told me to “find another doctor, we are done!” And hung up."