Aaron's 1107 21st Street, Lewiston, ID 83501

"Didnt feel like they cared what we wanted... and then when you say no they just kinda get snoody"

"I was purchasing a desktop computer,and I just never used it as I thought i would as I also have a laptop,so after 8 months,I called to return it,So make a long story short there is a guy who works there his name is Jeremy,I called to have them pro rate me my money back as I returned it on the 8 th I believe, well the rude guy Jeremy accused me of damaging the computer, leaving it on my porch,Which is all false Accusations,he was so unprofessional,laughing at me on the phone,pretty much saying I was Lying,I've never had a problem with Aaron's until this incident last week ,I am owed my pro rated remainder,I've never been treated so awful.....Doubt I'll ever go through Aaron's again,I've been a loyal customer, and never damaged any merchandise,maybe check with your warehouse people or during transportation of the return of merchandise.........."

"I've had quite a ride with these folks but ultimately things worked out. To Derek and Jared, thank you for handling this. I can't leave Michael out either no matter my feelings. Thank you Michael. A team is a team...but please improve communication with each other and your customer. Tom and Brandon you guys rock! You guys were the best thru all of this. Best delivery guys ever. And Nick, thank you. Thank you for taking the time out of your busy schedule to get back to me the same day about my issue. I'm sure you all hate me and that's ok lol. But I give credit where credit is due no matter what."

"That place is filled with nice people. I called because of a payment delay on my side and Nick was so kind in reassuring me that no one is gonna be knocking on my door for a payment a couple days late. Every time I've talked to someone there I've been treated with the utmost respect!"