Valvoline Instant Oil Change

"I’m not a customer, but a tech who had to deal with the aftermath of an oil change from this location. The drain plug was cross threaded, and the filter was so insanely tight that this is what it looked like after we got it off. Oil filters are only supposed to be hand tight, there’s no reason this should have happened. Good rule of thumb, any lube/tire place that has “instant” in the name, or their gimmick is that they are fast (Valvoline Instant Oil, Take5, etc), they’re most likely sacrificing quality and taking shortcuts to get the job done fast, which results in over torqued/crossthreaded plugs and filters, damaged plugs and filter housing, etc. This isn’t even the only time i’ve had problems with a car that went to a valvoline instant shop, i’ve seen many cross threaded plugs and seized filters from valvoline instant shops. They might not have been from this location specifically, but it’s common from any instant lube shop. Don’t take your vehicle to one of these shops, your techs and wallet will thank you."

"These guys have awesome service! Jeff always takes good care of me when I go in there. Very low pressure they just offer you the different services for your vehicle and you get to choose if you want to do them or not. I highly recommend coming here."

"Second time I come here to get my oil changed. The process is so quick and easy and the guys here are amazing I really appreciate how kind they are! Matt is also great, thank you guys!"

"Liars Came in for the top off and Jon lied about my oil not being low. Spent a half hour waiting just to be lied too. He didn't look at it. He just said it was good. Every since this place changed to Valvoline the service has been unprofessional and terrible. Save your time. And money. Go to an oil change service station that can actually read a duo stick"

"If I could give 0 stars... I was turned away when my wheel was falling off. Taking my van for a test drive and I notice my tire is acting funny and pull over. I'm in a parking lot and discover that my lug nuts weren't tightened. Of all the tools I brought nothing worked for the tire. It's my fault I know. All I need is a 3/4 in socket to tighten my lug nuts. I drove over to ask for help and instead I was greated with a sorry we don't have that size. All I needed was a tool and I'd do the work myself right there and be on my way; so I informed them that oil plugs take the same size that I'm asking for. I was told about policy rules and liability, so sorry but good luck. I drove back to my parking lot until I could get help from someone else. It's unfortunate that I will be unable to use their services in the future because they didn't put the human experience first and just assist someone asking for a simple helping hand."